Providence Ear, Nose & Throat
Ear, Nose, and Throat (ENT) • Walla Walla, WA
About
Providence Ear, Nose & Throat in Walla Walla, WA provides diagnosis and treatment of conditions affecting the mouth, throat, face, ears, neck, nose and scalp, including cosmetic and reconstructive surgery. The clinic offers audiology services with comprehensive diagnostic testing, speech therapy for children and adults with speech and swallowing problems, and treatment for a wide range of ear, nose and throat conditions.
Clinic Type
Ear, Nose, and Throat (ENT)
Address
1017 S 2nd Ave, Suite 1, Walla Walla, WA 99362
Phone
509-897-8400
CHI@providence.org
Opening Hours
Mon - Thur: 8 a.m. - 5 p.m. / Fri: 8 a.m. - 12 p.m.
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
Treatments and Services
Treating a wide range of ailments, our ENT specialists provide expert care for patients with ear, nose and throat conditions.
Speech therapy
Our speech therapists develop an individualized treatment regimen to help children and adults successfully overcome problems with speech, voice, language and swallowing.
Audiology services
Our audiologists administer comprehensive and diagnostic services customized for your specific hearing condition.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Providence.org (Clinic page): 4.9 out of 5 stars (381 ratings)
- Healthgrades (Dr. Gary Crabtree): 3.6 out of 5 stars (11 ratings)
- WebMD (Dr. David Cai): 3.0 out of 5 stars (2 ratings)
Patients praise
- providers are frequently described as kind, thorough, and professional
- clear and effective communication of medical information to laypeople
- positive experiences with specific procedures like ear wax removal
- praise for the office staff being courteous and helpful
Common complaints
- long wait times for appointments or during office visits
- reports of providers not listening to patient concerns
- concerns regarding responsiveness and follow-up on test results
- isolated reports of poor clinical outcomes or bedside manner
"He is super nice and cares about his patients."
— Healthgrades Review (Dr. Gary Crabtree)"Without a doubt the least responsive, inconsiderate doctor that I have ever visited. After a 2.5 hour wait I was referred to a hearing testing facility. He said that if I did not hear from him within 2 weeks... I have since called his office twice and was told by the nurse that my chart was on his desk both times."
— WebMD Review (Dr. David Cai)"She's kind, informative and she listens to all of concerns."
— Providence.org Community Review (Deanne E. Bergh, ARNP)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Providence St. Mary Medical Center hires three new providers | Health | union-bulletin.com — Feb 19, 2026
- Business notes: Providence St. Mary Medical Center welcomes new surgeon | Business | union-bulletin.com — Apr 11, 2026
- Latest Providence layoffs hit Richland, Walla Walla hospitals | Tri-Cities Area Journal of Business — Nov 25, 2025
Information sourced from the clinic's website as of July 11, 2026.
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