Physical Therapy & Sports Medicine Centers
Physical Therapy • Wallingford, CT • Since 2000
About
Physical Therapy & Sports Medicine Centers (PTSMC) is Connecticut’s largest private-practice physical therapy network, with 23 offices in the state. It was founded in 2000 by Alan Balavender and is headquartered in West Hartford. PTSMC offers sports medicine and physical therapy services across multiple locations, including Wallingford, CT. The company operates a clinician-ownership model to support PTs who want to own clinics, and serves thousands of patients annually.
Clinic Type
Physical Therapy
Address
860 N Main Street Ext, Wallingford, CT 06492
Phone
(203) 793-7592
support@chartrequest.com
Opening Hours
Monday-Thursday: 7 am – 7:30 pm; Friday: 7 am – 7 pm
Services Offered
Team
Insurance & Payment
Most insurances are accepted. Learn more about insurance.
Phone payments? (not specified), Walk-ins not specified, Credit cards not specified, Cash not specified
Languages Spoken
FAQs
Conditions Treated
Ankle & Foot; Arthritis; Balance Disorders; Elbow; Hand & Wrist; Head; Hip; Knee; Lymphedema; Neck & Spine; Parkinson's Disease; Pelvic Floor; Pre & Postpartum; Shoulder
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: very positive
- Yelp / Local aggregates: Generally very high (frequently 5/5 stars) (Small sample size referenced in aggregates (e.g., 5 reviews cited in one source, Yelp aggregate noted))
Patients praise
- Professional, knowledgeable, and skilled staff
- Personalized and attentive care
- Clean, spacious, and modern facilities
- Effective treatment plans leading to positive physical outcomes
- Flexible and convenient scheduling, including evening hours
- Compassionate, kind, and friendly environment
Common complaints
- Perceived medical invalidation or lack of active listening by some staff members
"Best physical therapy I've ever been to. The staff are genuinely compassionate and kind, this is not just a job for them; they care, and it shows in the best ways."
— Patient Review (via LocalityBiz)"Michelle not only effectively treats the injury, but educates me as to how the injury occurred, which exercises need to be done on my own, how to prevent the injury from happening again..."
— Patient Review (via Medicals-Health)"I have had my share of medical gaslighting, and this was bordering on it and just left me feeling uncomfortable and invalidated."
— Patient Review (via LocalityBiz)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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