Ellie Mental Health
Mental Health Services • Walnut Creek, CA
About
Ellie Mental Health in Walnut Creek, California offers individual therapy, online therapy, family therapy, and psychiatry services at 2255 Ygnacio Valley Road. The clinic operates Monday through Sunday from 7 AM to 7 PM and treats conditions including anxiety, depression, trauma, PTSD, OCD, and many others. They accept multiple insurance plans including Aetna, Cigna, Medicare, and Optum, as well as cash pay.
Clinic Type
Mental Health Services
Address
2255 Ygnacio Valley Rd suite w, Walnut Creek, CA 94598, USA
Phone
1-925-406-3208
info@elliementalhealth.com
Opening Hours
Mon-Sun: 7AM to 7PM
Services Offered
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Insurance & Payment
Currently accepting: Aetna, Cash Pay, Cigna (General therapy only), Magellan (General therapy only), Medicare, Optum
Cash Pay, Insurance, Medicare, Medicaid, Self-pay, Cash, Credit/Debit
Languages Spoken
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FAQs
What are the clinic hours?
Mon-Sun: 7AM to 7PM.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Mindpath Health): 4.2/5 (158)
- Birdeye (Optimal Minds Neuropsychology): 1.0/5 (1)
- Birdeye (Kaiser Permanente): 1.8/5 (8)
- Top Sober House (Ellie Mental Health): 5.0/5 (3)
Patients praise
- Compassionate and professional therapists/providers
- Personalized and patient-centered treatment approaches
- Helpful support staff at specific locations
- Effective symptom management for anxiety, depression, and trauma
- Ease of use for specific telehealth services
Common complaints
- Difficulties reaching staff or receiving return calls
- Administrative issues including rigid cancellation/rescheduling fee policies
- Frustration with organizational communication and use of third-party answering services
- Dissatisfaction with forced group therapy sessions rather than individual care
- Long wait times and accessibility issues
"Amen Clinics is by far the most impressive, patient centered clinic I have had the privilege of being in contact with. They truly care about the patients they serve and are committed to getting to the root of each issue."
— TrustReviewers"DO NOT USE this group their existing policy places a significant emphasis on a $100 rescheduling fee, even when clients have valid reasons for needing to change their appointments... the organization does not values the well-being of its clients."
— Birdeye"Was interested in getting meds to help with overwhelming anxiety, but was told I had to do online educational group first... Total waste of a year."
— BirdeyeSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 10, 2026.
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