BASS Medical Group
OB-GYN • Walnut Creek, CA
Clinic Type
OB-GYN
Address
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Phone
9256273424
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
How often should I see an OBGYN?
Women should see an OBGYN annually for a well-woman exam, or more often if experiencing symptoms like abnormal bleeding, pelvic pain, or planning pregnancy.
What is the difference between a gynecologist and an OBGYN?
A gynecologist focuses on women's reproductive health. An OBGYN is trained in both gynecology and obstetrics, meaning they also manage pregnancy and childbirth.
Do OBGYNs treat menopause symptoms?
Yes. OBGYNs offer hormone therapy and other treatments to manage hot flashes, mood changes, vaginal dryness, and other menopause-related symptoms.
Social Media
Photos
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What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 4.9/5 (17)
- Yelp: 4.7/5 (195)
- Healthgrades: 2.8/5 (20)
- Healthgrades: 5.0/5 (5)
- Healthgrades: 5.0/5 (3)
- US News: 5.0/5 (8)
Patients praise
- Patients appreciate providers who take time to listen to concerns and validate them
- High satisfaction with medical outcomes in pregnancy and surgery for many practitioners
- Positive feedback for staff friendliness and professionalism in certain practices
- Appreciation for thorough, patient, and knowledgeable care
Common complaints
- Reports of poor bedside manner and lack of empathy
- Frustrations with office communication, including difficulty scheduling appointments and slow responses to follow-up requests
- Concerns regarding office environment, such as sanitary practices or controversial decor
- Experiences of excessive pain during procedures
- Complaints about administrative issues like billing systems or pressure to conform to rigid office policies
"Dr. Lerner is by far the best doctor I have seen. She takes her time to listen to your concerns, validates and respects them, and takes actionable steps to get you what you need."
— Healthgrades"Nurse practitioner was not diligent and unsanitary. Would use same gloves to open cabinets and adjust lighting. The entire visit was rushed."
— Healthgrades"This practice prioritizes rigid adherence to systems and metrics over compassionate, individualized care."
— LocalityBizSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 10, 2026.
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