Family Medicine | UPMC Washington
Family Medicine • Washington, PA • Since 1897
About
Summary: - Washington Health System (WHS) is a nonprofit, private hospital system founded in 1897 and headquartered in Washington, Pennsylvania. It operates as part of the University of Pittsburgh Medical Center (UPMC) since a 2024 acquisition/affiliation. - Core focus: integrated, patient- and family-centered care across multiple locations in Washington and Greene counties, with over 350 physicians (primary care and specialty) and a broader staff. - Key facts: annual revenue ~$19.2M (approx. $19.23M); 5 office locations in Washington, PA; main address: 155 Wilson Ave, Washington, PA 15301. - Relevant to Family Medicine at UPMC Washington: Since WHS is now affiliated with UPMC, family medicine services and related primary care are integrated under the UPMC network, offering connections to UPMC Hillman Cancer Center, broader specialty care, and career opportunities (careers@whs.org; main phone 724-225-7000). - Notable developments: UPMC acquisition/affiliation completed in June 2024; ongoing tie-ups and coverage by major outlets noting the merger. - Expect access to UPMC-affiliated family medicine providers within the Washington, PA region through the WHS/UPMC network. - For exact physician, clinic locations, and appointment options, contact WHS at 724-225-7000 or visit whs.org to connect with a family medicine physician in the UPMC Washington network.
Clinic Type
Family Medicine
Address
155 Wilson Avenue, Washington, PA 15301
Phone
+724-352-1571
salrutz@whs.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Emergencies
Dial 911 for all emergencies
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD Care (for Dr. Jennifer Muhly): 5.0/5 (4 ratings) (4 reviews)
- LocalityBiz/Local Directories: Varies significantly (low star ratings common for office operations) (Multiple anecdotal reviews across local directories)
Patients praise
- Highly regarded individual providers, with some doctors receiving strong positive feedback for being thorough and helpful
- Specific clinical staff and nurses praised for going above and beyond in patient care
- Generally good experiences with individual practitioners noted in local community discussions
Common complaints
- Difficulties with administrative processes, such as reaching staff by phone, call center delays, and prior authorization issues
- Reports of rude or dismissive attitudes from registration and clinical support staff
- Concerns regarding follow-up care and perceived lack of thoroughness by some providers
- Billing errors and communication issues with collection agencies reported at the system level
- Instances of long wait times and poor communication regarding patient needs
"The only thing good about this practise is the nurse Debbie and the front desk staff who are wonderful. You can no longer speak to a human on their phone system."
— LocalityBiz review (WHS Family Medicine Center)"She went over and beyond and treated me like she actually cared. She is super respectful and allowed me to say what I wanted to say without interruption."
— LocalityBiz review (Centerville Clinics - Washington Family Doctors)"We see Dr.Villarma. Excellent dr. & care. Very thorough, helpful, searches for answers. Staff is great also."
— Facebook community group discussionSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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