MedStar Health
Multi-Specialty • Washington, DC • Since 1999 • over 300 healthcare locations locations
About
MedStar Health is a nonprofit healthcare provider serving the Baltimore–Washington metropolitan area (Maryland, DC, Virginia). Key points: - 10 hospitals and over 500 care sites across Maryland, DC, and Virginia - Large workforce: about 4,912 employees (as of the latest update) with significant year-over-year growth - Headquartered in Columbia, Maryland; founded in 1999 - Operates more than 120 entities, including multiple hospitals and specialty/urgent care locations - Notable scope: private-sector employer in the region; substantial charitable care and community benefit reported - Contact and basics: industry — Hospitals and Health Care; type — Nonprofit; main phone line 1-888-799-4757 or +1 410-772-6500; official site medstarhealth.org - Governance: Kenneth A. Samet, FACHE, President & CEO (as listed) If you’re looking for a specific hospital, location, or service within MedStar Health (e.g., a particular hospital in DC vs.
Clinic Type
Multi-Specialty
Address
10980 Grantchester Way, Columbia, MD 21044, US
Phone
888-805-4551
debra.schindler@medstar.net
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
MedStar eVisit telehealth (Telehealth service)
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (MedStar Washington Hospital Center): 4.4/5 (6,599)
- Birdeye (Primary Care at MedStar Washington Hospital Center): 4.8/5 (1,063)
- Birdeye (Urgent Care at Adams Morgan): 4.1/5 (2,603)
- Birdeye (Medical Center at Chevy Chase): 4.8/5 (967)
- Comparably: 3.7/5 (5 reviews listed)
Patients praise
- High quality of medical care provided by specific doctors and staff
- Friendly, respectful, and attentive interactions with medical personnel
- Strong customer loyalty and high satisfaction in primary care and specialized center settings
Common complaints
- Difficulties scheduling appointments and long wait times
- Concerns regarding customer service responsiveness and telephone communication
- Complaints about billing processes and lack of itemized receipt transparency
- Negative feedback on nursing care quality and facility cleanliness in some emergency department contexts
"My favorite place to go for healthcare. Best atmosphere, service, and people than anywhere else in the system. I don’t want to go anywhere else. Ever!"
— Birdeye (Primary Care at MedStar Washington Hospital Center)"I have called, emailed, and sent a certified letter to the MedStar seeking a refund. I have not gotten a response."
— Better Business Bureau Complaint"Dr. Pezeshki took the time to listen to me and explained in details what the problem was and how best to treat it."
— Birdeye (Medical Center at Chevy Chase)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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