
Naugatuck Valley Surgical Center
Surgery Center • Waterbury, CT
About
Naugatuck Valley Surgical Center is an outpatient surgery facility in Waterbury, Connecticut, operating as a department of Saint Mary's Hospital since 1986. It offers ambulatory surgery across multiple specialties including general surgery, orthopedics, gynecology, gastroenterology, ophthalmology, ENT, neurosurgery, pain management, plastic surgery, podiatry, and oral/dental surgery, with robotic-assisted surgery and laser cataract surgery capabilities.
Clinic Type
Surgery Center
Address
160 Robbins St, Waterbury, CT 06708
Phone
1203-709-4300
THOfNEWorkDaySupport@TrinityHealthOfNE.org
Opening Hours
6:00am–5:00pm
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What services does NVSC specialize in?
NVSC specializes in ambulatory/outpatient surgery with a wide variety of specialties (e.g., Gastroenterology, General Surgery, Gynecology, Neurosurgery, Oral/Dental Surgery, Orthopedics, ENT, Pain Management, Plastic Surgery, Podiatry).
Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Naugatuck Valley Surgical Center): 4.6 out of 5 stars (91 reviews)
Patients praise
- Professional, prompt, and friendly staff interactions
- High quality of surgical care and medical expertise
- Ability to make patients feel comfortable and at ease, especially those who are anxious
- Efficient processes for registration and treatment
Common complaints
- Reports of unprofessional and dismissive staff behavior
- Concerns regarding staff attitude and communication issues
- Isolated reports of poor patient care experiences in the broader Trinity Health network
- Complaints regarding long wait times
"I'm terrified of needles and medical things in general but they made me so comfortable it was like being at home..."
— MapQuest"Very Unprofessional Staff... Attitude towards patients Is Disgusting."
— Birdeye (Trinity Health Of New England Medical Group - Urogynecology)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- DR. ELISA BENZONI, DO - Reviews, Photos & Phone Number - Updated July 2026 - Obstetrician & Gynecologist in New Haven County, Connecticut (CT) - Wheree — Jul 28, 2025
- State regulators approve UConn bid to buy Waterbury Hospital | The Daily Campus — Feb 3, 2026
- Saint Mary’s Hospital Launches First-of-its-Kind Waterbury Promise Plus Mentorship Program | Trinity Health Of New England — Feb 26, 2026
- Saint Francis Hospital and Saint Mary’s Hospital Receive Trauma Center Recertification from the American College of Surgeons — MetroHartford Alliance — Sep 2, 2025
- Trinity Health Of New England Hospitals Recognized by Castle Connolly | Trinity Health Of New England — Mar 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
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