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Naugatuck Valley Surgical Center

4.6 out of 5 · 91 reviews

Surgery Center • Waterbury, CT

About

Naugatuck Valley Surgical Center is an outpatient surgery facility in Waterbury, Connecticut, operating as a department of Saint Mary's Hospital since 1986. It offers ambulatory surgery across multiple specialties including general surgery, orthopedics, gynecology, gastroenterology, ophthalmology, ENT, neurosurgery, pain management, plastic surgery, podiatry, and oral/dental surgery, with robotic-assisted surgery and laser cataract surgery capabilities.

Clinic Type

Surgery Center

Address

160 Robbins St, Waterbury, CT 06708

Phone

1203-709-4300

Email

THOfNEWorkDaySupport@TrinityHealthOfNE.org

Opening Hours

6:00am–5:00pm

Services Offered

  • Ambulatory surgery
  • Robotic-assisted surgery
  • Gastroenterology
  • General Surgery
  • Gynecology
  • Neurosurgery
  • Ophthalmology
  • Oral/Dental Surgery
  • Orthopedics
  • Otorhinolaryngology (ENT)
  • Pain Management
  • Plastic Surgery
  • Podiatry

Technology & Equipment

  • da Vinci Robotic Surgical System
  • state-of-the-art operating rooms
  • post-operative care areas

Insurance & Payment

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Languages Spoken

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FAQs

What services does NVSC specialize in?

NVSC specializes in ambulatory/outpatient surgery with a wide variety of specialties (e.g., Gastroenterology, General Surgery, Gynecology, Neurosurgery, Oral/Dental Surgery, Orthopedics, ENT, Pain Management, Plastic Surgery, Podiatry).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Naugatuck Valley Surgical Center): 4.6 out of 5 stars (91 reviews)

Patients praise

  • Professional, prompt, and friendly staff interactions
  • High quality of surgical care and medical expertise
  • Ability to make patients feel comfortable and at ease, especially those who are anxious
  • Efficient processes for registration and treatment

Common complaints

  • Reports of unprofessional and dismissive staff behavior
  • Concerns regarding staff attitude and communication issues
  • Isolated reports of poor patient care experiences in the broader Trinity Health network
  • Complaints regarding long wait times

"I'm terrified of needles and medical things in general but they made me so comfortable it was like being at home..."

— MapQuest

"Very Unprofessional Staff... Attitude towards patients Is Disgusting."

— Birdeye (Trinity Health Of New England Medical Group - Urogynecology)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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