Yale New Haven Health Urgent Care
Urgent Care • Waterbury, CT • Since 2008
About
Summary: Yale New Haven Health Urgent Care is a private urgent care network under Yale New Haven Health System, with 19 locations across Connecticut and New York. It provides walk-in and 24/7 virtual urgent care for non-life-threatening illnesses and injuries, on-site X-ray and labs, and accepts insurance (with self-pay options). Locations operate year-round with standard hours (8:00 a.m.–8:00 p.m. weekdays; 9:00 a.m.–5:00 p.m. weekends/holidays) and offer parking. HQ is in Brookfield, CT. Services, locations, and booking are available at ynhhs.org/urgent-care. Contact: main lines include 860-650-3848 and 855-349-2828.
Clinic Type
Urgent Care
Address
920 Wolcott St., Waterbury, CT 06705
Phone
860-650-3848
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Opening Hours
Mon–Fri: 8 am – 8 pm; Weekends: 9 am – 5 pm
Telehealth
Virtual care available
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
What are the hours for this urgent care center?
Mon – Fri: 8 am - 8 pm Weekends: 9 am - 5 pm
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- ThreeBestRated: 4.8/5.0 (10 (featured inspection ratings))
- Solv Health: 4.42/5.0 (844)
Patients praise
- attentive and professional staff
- efficient and prompt service
- clean and welcoming facility environment
- thorough explanations from medical providers
- ease of online appointment scheduling
Common complaints
- occasional longer wait times during peak hours
- instances of administrative or registration errors
- some concerns regarding billing processes
- isolated negative experiences with specific staff members or clinical thoroughness
"From the receptionist to the Doctor everyone was courteous knowledgeable and very polite and respectful. Office is always clean and patient is always very well taken care of and informed of issues."
— ThreeBestRated (Patient Review)"Professional and courteous staff. The appearance was nice and you can smell the cleanness. The NP was excellent and gave me great advice. The wait time is worth the care."
— ThreeBestRated (Patient Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- [PDF] Urgent Care Brochure - HUSKY Health — Nov 20, 2025
- New Urgent Care Center Opens In Wallingford | Wallingford, CT Patch — Sep 22, 2025
- Yale New Haven Health celebrates expanded access to Urgent Care — Sep 22, 2025
- Urgent Care Pricing - Yale New Haven Health System — Aug 21, 2025
- Yale New Haven Health opens urgent care facility in Wallingford — Sep 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
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