Backus Hospital
Colorectal Surgery • Waterford, CT • Since 1893
About
Backus Hospital (The William W. Backus Hospital) is a nonprofit acute-care hospital in Norwich, Connecticut, part of a larger health system. It operates four outpatient centers and the Backus Outpatient Care Center in Norwich, with a focus on inpatient and outpatient services. The hospital is a Level III trauma center with a helipad (FAA LID CT93) and about 213 beds, serving roughly 11,000 inpatients annually and over 400,000 outpatient visits. Founded in 1893, Backus is headquartered in Norwich and has a presence in Colchester, Montville, Ledyard, and Plainfield. If you’re specifically seeking colorectal surgery at Backus Hospital: - The site indicates Backus Hospital is a general acute-care hospital with a broad suite of medical services; colorectal surgery may be offered within its surgical services, but the provided highlights do not list colorectal specialists or program details. - For precise colorectal surgery services, confirm with Backus Hospital’s surgical department or contact the hospital directly at 860-889-8331 or through their website.
Clinic Type
Colorectal Surgery
Address
326 Washington Street, Norwich, CT 06360
Phone
860.889.8331
Kara.Giroux@HHCHealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Get Directions >> (Colorectal Surgery at Backus Hospital)
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
FAQs
Contact Us
By Phone: 860.889.8331
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- backushospital.org: 4.9/5 based on 158 surveys (Dr. Sergio Rafael Casillas) (158 surveys)
- backushospital.org: 4.8/5 based on 103 surveys (Dr. David Edward Coletti) (103 surveys)
- Healthgrades: 5.0/5 based on 6 reviews (Megan McCann, PA-C) (6 reviews)
Patients praise
- high patient satisfaction with specific surgeons and surgical staff
- compassionate and professional bedside manner reported by patients
- clear communication and thorough explanations of conditions and treatments
- effective preoperative education and recovery programs (e.g., ERAS)
- efficient same-day surgery processes
Common complaints
- inconsistent bedside manner in some hospital departments
- instances of perceived staff unresponsiveness in emergency/night-shift care
"Dr. Casillas is one of the best! Dr. Casillas did a wonderful job. I healed quickly with no problems and I am very happy with the results."
— backushospital.org patient reviews"Megan is absolutely the best, fantastic bedside manner! I was really happy! I would recommend her and the colorectal staff at Backus Hospital to family, friends and anyone requiring attention to that part of their anatomy."
— Healthgrades review for Megan McCann, PA-C"Compared with prior surgeries where ERAS was not used, I felt more educated and included in the process, which I feel contributed to a better experience and improved recovery."
— Backus Hospital patient testimonial regarding surgical programSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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