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Cedar Valley Primary Care & Walk-In Clinic

4.5 out of 5 · 1,821 reviews

Primary Care • Waterloo, IA • Multiple (Waterloo, Parkersburg noted) locations

About

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CV Primary Care & Walk-in Clinic in Waterloo, Iowa offers urgent care, primary care, and walk-in services for non-emergent needs. The clinic provides acute care for minor illnesses, sprains, fractures, and rashes, along with chronic disease management for conditions like diabetes, high blood pressure, and thyroid disease. On-site imaging and full laboratory services are available.

Clinic Type

Primary Care

Address

Not specified in provided text

Phone

319-233-1540

Email

programming@kcrg.com

Opening Hours

Mon-Sat 8:00 A.M. - 6:00 P.M.; Sun 8:00 A.M. - 6:00 P.M.

Website

https://cvprimary.care/

Services Offered

  • Urgent care
  • Walk-in clinic
  • Primary care
  • Acute care
  • Chronic disease management
  • On-site imaging
  • Full-laboratory services
  • Non-emergency walk-in care
  • Wellness physicals

Technology & Equipment

  • Advanced Diagnostic Imaging (ADI)
  • On-site imaging
  • Laboratory services

Team

  • Dr. James J. Poock, MD, FAAFP — Family Medicine Physician

Insurance & Payment

—

Languages Spoken

—

Social Media

TwitterFacebook

Photos

Cedar Valley Primary Care & Walk-In Clinic, primary care clinic in Waterloo, IA — photo 1 of 8Cedar Valley Primary Care & Walk-In Clinic, primary care clinic in Waterloo, IA — photo 2 of 8Cedar Valley Primary Care & Walk-In Clinic, primary care clinic in Waterloo, IA — photo 3 of 8Cedar Valley Primary Care & Walk-In Clinic, primary care clinic in Waterloo, IA — photo 4 of 8Cedar Valley Primary Care & Walk-In Clinic, primary care clinic in Waterloo, IA — photo 5 of 8Cedar Valley Primary Care & Walk-In Clinic, primary care clinic in Waterloo, IA — photo 6 of 8Cedar Valley Primary Care & Walk-In Clinic, primary care clinic in Waterloo, IA — photo 7 of 8Cedar Valley Primary Care & Walk-In Clinic, primary care clinic in Waterloo, IA — photo 8 of 8

What Patients Say

Overall sentiment across review platforms: mixed

  • Unspecified aggregation platform: 4.5/5 (1,821)

Patients praise

  • fresh and tasty food (note: likely misattributed generic review content)
  • frequent description as clean facility
  • praise for some friendly and helpful staff
  • highly trained providers (board-certified physicians)
  • convenient walk-in availability for acute care

Common complaints

  • inconsistent customer service
  • reports of rude or indifferent staff
  • unclear operational hours
  • frustration with being turned away before closing time

"Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent."

— Location.com aggregated review analysis

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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