Northern Optics
Eye Care/Ophthalmology • Watertown, NY • Since 2018 • 2 Offices (Oswego and Watertown) locations
About
Northern Optics is a private medical optometry practice founded in 2018 with headquarters in Oswego, NY. They operate as a family eye care provider offering comprehensive eye care beyond glasses or contacts, including vision therapy for children, concussion-related care, post-concussion management, low vision, and infantSEE. The practice has 4 offices across two countries (3 in the United States: Oswego HQ and Watertown, NY; 1 in the United Kingdom) and employs about 6 people. Key contact: main phone numbers (315) 788-2020 and (315) 216-4473. They are active, privately held, and affiliated with aliases such as "northern optics" and "Stephen M. Baker OD."
Clinic Type
Eye Care/Ophthalmology
Address
Oswego, NY and Watertown, NY (serving New York’s Oswego and Jefferson Counties)
Phone
315-216-4473 (Oswego) | 315-788-2020 (Watertown)
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Opening Hours
Mon-Fri: 7:00-17:00 (Watertown may vary by location); check specific office hours: Oswego Office 8-5, Watertown Office 8-5
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
FAQs
What services are offered?
Vision Therapy for Children, Concussions, Post Concussions, Low Vision, and InfantSEE®.
Who are the optometrists?
The page mentions optometrists provide care and Dr. Stephen Baker is highlighted as a professional.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.7 out of 5 stars (Oswego location) (204 reviews)
- Yahoo Local: 1.5 out of 5 stars (Watertown location) (Not explicitly listed total, but mentions multiple reviews)
Patients praise
- Clinical expertise and thoroughness of doctors
- Attentive and friendly care from specific staff members
- Efficient and positive experiences for pediatric eye care
- Helpful assistance with urgent needs and repairs
Common complaints
- Billing issues and unexpected charges
- Long wait times during appointments
- Concerns regarding professional conduct of administrative/office staff
- Dissatisfaction with insurance acceptance/coverage communication
- Occasional reports of prescription inaccuracies
"Had a tough experience with office staff. ... Dr. Dingman was amazing and attentive. ... the office staff are the people who keep people away, not the doctors."
— LocalityBiz review"Patronize this business if: You think a one hour routine exam takes 2.5 hours. You are told over the phone they take insurance for glasses and they don't."
— Yahoo Local review"Northern Optics offers comprehensive eye care that prioritizes patient comfort and understanding. The optometrists take the time to know each patient's eye care history and vision needs..."
— BestProsInTown review summarySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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