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AFC Urgent Care Watertown

4.4 out of 5 · 303 reviews

Primary Care • Watertown, MA

About

AFC Urgent Care Watertown is a walk-in urgent care clinic at 376 Arsenal Street in Watertown, MA, offering services including pediatric urgent care, telemedicine, physical examinations, lab testing, STD testing, immigration medical exams, flu vaccination, travel medicine, and COVID-19 testing. The clinic is open Monday–Friday 8 AM–8 PM and Saturday–Sunday 8 AM–5 PM, with no appointment or referral required.

Clinic Type

Primary Care

Address

376 Arsenal St., Watertown, MA 02472

Phone

(617) 923-2273

Email

watertownteam@afcurgentcare.com

Opening Hours

Monday - Friday: 8:00 AM - 8:00 PM; Saturday - Sunday: 8:00 AM - 5:00 PM

Telehealth

https://www.afcurgentcare.com/watertown/patient-services/telemedicine-urgent-care/

Emergency Care

Emergency room alternative available (on-site urgent care)

Services Offered

  • Walk-in urgent care
  • Telemedicine urgent care
  • Pediatric urgent care
  • Emergency room alternative
  • Physical examinations
  • Sports/camp physicals
  • Immigration medical exams (Watertown, Cambridge, Greater Boston)
  • Lab testing
  • STD testing
  • General illness care
  • Flu vaccination
  • Seasonal allergy treatment
  • Travel medicine
  • Seasonal injury treatment
  • Common cold and flu treatment
  • Tick bite and Lyme disease treatment
  • COVID-19 testing and patient FAQs updates
  • Walk-in care no referral needed

Insurance & Payment

  • Accepted insurances (see https://www.afcurgentcare.com/watertown/resources/accepted-insurances/)

Cash, Credit/Debit Card, Public insurance accepted? (not verifiable from text), Pay Your Bill (online), insurance

Languages Spoken

—

FAQs

What are AFC Urgent Care Watertown's hours?

Monday - Friday: 8:00 AM - 8:00 PM; Saturday - Sunday: 8:00 AM - 5:00 PM

Do you offer walk-in care without an appointment?

Yes—Walk-in care with no referral needed.

How can I save my spot or register?

Save your Spot / Register on site or via the clinic’s resources.

How can I pay my bill?

Pay Your Bill online or at the clinic.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health (AFC Urgent Care): 4.4/5 (303 ratings on Solv)
  • Google Reviews (Mass General Brigham Urgent Care): 2.9/5 (53 reviews)

Patients praise

  • Efficient, friendly, and compassionate staff/providers
  • Clean and well-maintained facility environment
  • Convenience of online registration and appointment booking options
  • Professionalism in routine care and screenings

Common complaints

  • Long wait times during peak hours despite appointments or walk-in status
  • Inconsistent communication or lack of follow-up regarding test results/medications
  • Administrative issues, such as difficulties with insurance or documentation submission
  • Some patients reporting being turned away despite "walk-in" branding
  • Frustration with billing discrepancies

"The PA arrive shortly after, listened well, explained his diagnosis, and treated me with respect and courtesy. Would recommend"

— LocalityBiz Review

"They should change how they promote the clinic since it’s obviously not true, walk-ins are definitely not always welcome"

— LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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