North Country Orthopaedic Group
Wound Care • Watertown, NY
About
The Wound Care Center in Watertown, NY specializes in treating chronic and non-healing wounds, including diabetic foot ulcers, pressure injuries, burns, and infected surgical wounds. The center offers wound assessment, personalized treatment planning, hyperbaric oxygen therapy in partnership with Rev. Thomas T. Patterson Wound Healing Center, and education in preventive wound care. Hours are Tuesday to Friday, 7 a.m. to 5 p.m.
Clinic Type
Wound Care
Address
1571 Washington St, Suite 103, Watertown, NY 13601
Phone
315-836-2208
appointments@ncorthogroup.com
Opening Hours
Tuesday to Friday, 7 a.m. to 5:00 p.m.
Services Offered
Technology & Equipment
Insurance & Payment
—
Online Bill Pay, Insurance (assumed)
Languages Spoken
FAQs
What are your hours of operation?
Tuesday to Friday, 7 a.m. to 5:00 p.m.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Google reviews aggregated): 4.2 star rating (13 reviews)
- WebMD (practice profile): No public rating/reviews shown (prompt to be first) (0 reviews)
- WebMD (Dr. James Stillerman): 5.0 out of 5 (5 ratings)
Patients praise
- Caring/helpful nursing staff and respectful bedside manner
- Explained conditions/treatments and thorough exams
- Wounds reported as improving/healing over time
Common complaints
- Complaints about discrimination
- Complaints about rude/disrespectful behavior and lack of understanding
- Lower ratings in a subset of reviews
"“I go here. The Dr. Stillerman is a fantastic doctor, the nursing staff are incredibly helpful, respectful, bedside manners are outstanding…”"
— Birdeye (Google review excerpt shown on Birdeye profile)"“Discrimination at its finest”"
— Birdeye/BeautyHost compilation showing Google review excerpt"“Very rude and disrespectful doctor had no clue what was going on.”"
— BeautyHost (Google review excerpt compilation)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Samaritan home health agency tops state, national satisfaction scores | Health Matters | nny360.com — Apr 30, 2026
- New medical director for Advanced Wound Care Services | St. Lawrence County News | nny360.com — Jul 23, 2025
- Advanced wound healing care: Back on his feet - Jamestown Regional Medical Center — Jul 7, 2026
- North Star closing Watertown orthopaedic group & surgery center — Jun 24, 2026
Information sourced from the clinic's website as of July 11, 2026.
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