Samaritan Wound Care Center
Wound Care • Watertown, NY • Since 1881
About
Summary: Samaritan Medical Center in Watertown, NY, is a 294-bed nonprofit community hospital offering comprehensive inpatient and outpatient care, including wound care services. Founded in 1881 and headquartered at 830 Washington Street, it provides primary and specialty care across departments such as emergency, cancer treatment, neonatal ICU, behavioral health, imaging, and related services for both civilian and military communities. Contact: 315-785-4000. Located in Watertown, NY with a broader organization footprint in healthcare services.
Clinic Type
Wound Care
Address
165 Coleman Avenue Watertown, NY 13601
Phone
315-755-2024
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Opening Hours
Monday – Friday 8:00 AM – 4:30 PM
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What should I bring to my appointment?
Your driver’s license or other photo ID with a current address. If the photo ID does not have a current address, please bring a current utility bill or other correspondence that includes this information.
What health insurance documents should I bring?
Your current health insurance cards.
Do I need a referral for the wound care visit?
A referral from your primary care physician.
Should I bring imaging studies?
Co-pays and any imaging (radiology) studies related to the reason for your visit.
What about medications?
A list of written medications.
What should I bring regarding questions or concerns?
A list of questions or concerns you have for the care team.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.2 out of 5 stars (13 reviews)
Patients praise
- High praise for specific providers, particularly Dr. Stillerman
- Effective clinical outcomes for complex or chronic wounds
- Helpful and respectful nursing staff reported in some instances
Common complaints
- Reports of poor customer service within the broader medical center
- Instances of perceived discrimination
- Lower-than-average patient experience scores at the hospital level
"Dr. Stillerman is very good at explaining what he is doing, why he’s doing it, and what he’s expecting the outcome to be."
— Samaritan Health Website - Patient testimonial"The Dr. Stillerman is a fantastic doctor, the nursing staff are incredibly helpful, respectful, bedside manners are outstanding."
— Birdeye (Google Review)"Discrimination at its finest"
— Birdeye (Google Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Samaritan home health agency tops state, national satisfaction scores | Health Matters | nny360.com — Apr 30, 2026
- University Hospitals Samaritan Medical Center Opens New Wound Care Center | News — Oct 27, 2025
- Samaritan Home Health Achieves High Quality Rating in Latest Medicare Care Compare Report - Samaritan Health — Aug 7, 2025
- Samaritan’s Plaza Imaging & Lab Center Recognized for Excellence in Computed Tomography - Samaritan Health — Oct 30, 2025
- Samaritan Medical Center has been awarded a Statewide Health Care Facility Transformation Grant totaling nearly $22 million - Samaritan Health — Dec 30, 2025
Information sourced from the clinic's website as of July 11, 2026.
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