MaineGeneral Ear, Nose & Throat
Ear, Nose & Throat • Waterville, ME
About
MaineGeneral Ear, Nose & Throat in Waterville is part of MaineGeneral Health, a nonprofit health system serving the Kennebec Valley. While the overview shows MaineGeneral Health as Maine’s third-largest health system with multiple locations in central Maine, the provided extract does not specify a dedicated ENT facility in Waterville. Key details: - Organization: MaineGeneral Health (nonprofit, hospital/health care system) - Headquarters: Augusta, Maine - Coverage: Central Maine, with multiple offices (4 listed in the U.S.) - Contact: Main line 207-626-1000; toll-free 855-464-4463 - Mission/vision: Improve health in the greater Kennebec Valley; aim for clinical excellence and community impact
Clinic Type
Ear, Nose & Throat
Address
Thayer Center for Health, 149 North Street, Waterville, ME 04901
Phone
Main: 207-873-0737
smart@mainegeneral.org
Opening Hours
Monday 8:00AM–4:30PM; Tuesday 8:00AM–4:30PM; Wednesday 8:00AM–4:30PM; Thursday 8:00AM–4:30PM; Friday 8:00AM–12:00PM
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Monday- Friday 8:00AM-4:30PM (Friday until 12:00PM).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 2.4 out of 5 stars (11 ratings)
- MaineGeneral Health Patient Surveys: 4.6 out of 5 stars (261 ratings)
- WebMD: 4.5 out of 5 stars (19 ratings)
Patients praise
- Professionalism and kindness in some patient interactions
- Clinical knowledge and expertise noted by some patients
- Overall positive star ratings on some aggregator sites
Common complaints
- Rude or condescending bedside manner
- Perceived lack of thoroughness in examinations
- Difficulty with appointment scheduling and office communication
- Reports of long wait times and disorganized office administration
- Negative outcomes or complications experienced by some patients
"He was rude and condescending. He didn’t even check my deviated septum. I had high hopes for someone to help my symptoms. Nothing was accomplished."
— Healthgrades"Chasse kept me comming back for years and continually put tubes in my ears wich caused so much damage... my left ear had to be totaly recunstructed..."
— LocalityBiz"Dr. Chasse was very kind, professional and had great bedside manners. I was impressed with his knowledge..."
— YelpSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Per Diem ENT PA @ MaineGeneral Health - Teal — May 9, 2026
- [PDF] HealthMatters - MaineGeneral Health — Oct 10, 2025
Information sourced from the clinic's website as of July 11, 2026.
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