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MaineGeneral Gastroenterology

4.5 out of 5 · 166 reviews

Gastroenterology • Waterville, ME • 2 (Augusta and Waterville as patient experience pages indicate locations) locations

About

Summary: It highlights the organization’s size (about 729 employees), annual revenue (~$10M), and its presence in multiple locations, including a 4-office footprint in the United States. Specific salary examples are listed for roles such as Senior Software Engineer, Registered Nurse, and Gastroenterologist, with Gastroenterologist at about $306,781/year. The content confirms MaineGeneral Health as the parent system and notes its affiliation with MaineGeneral Medical Center, but there is no explicit information about a Waterville gastroenterology clinic or direct contact details for a Waterville location.

Clinic Type

Gastroenterology

Address

Gastroenterology, MaineGeneral Medical Center, 15 Medical Center Parkway, Augusta, ME 04330

Phone

(207) 626-1045

Email

smart@mainegeneral.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available

Services Offered

  • Gastroenterology
  • Colonoscopy
  • Upper endoscopy
  • Esophageal manometry
  • Impedance/Ph probe testing
  • Endoscopic weight loss
  • Capsule endoscopy
  • Endoscopic ultrasound
  • ERCP
  • FibroScan of the liver
  • PEG tubes
  • Heartburn treatment/Heartburn Center
  • Non-surgical weight loss
  • Telehealth

Technology & Equipment

  • esophageal manometry
  • impedence/Ph probe testing
  • FibroScan
  • endoscopy equipment
  • capsule endoscopy
  • ERCP equipment
  • telehealth

Insurance & Payment

—

Languages Spoken

—

FAQs

What services are offered by MaineGeneral Gastroenterology?

A full range of diagnostic and therapeutic services including colonoscopy and upper endoscopy, esophageal manometry, impedance/Ph probe testing, endoscopic weight loss, capsule endoscopy, endoscopic ultrasound, ERCP, FibroScan of the liver, PEG tubes, and treatment for chronic heartburn (Heartburn Center).

Is there a Heartburn Center?

Yes, there is a Heartburn Center offering treatment for chronic heartburn.

Are virtual visits available?

Yes, virtual visits are available for new patient consults and follow-up appointments.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • MaineGeneral Official Website: 4.7 out of 5 (153 ratings (for specific providers))
  • Birdeye: 2.5 out of 5 (13 reviews)

Patients praise

  • Praise for specific providers (e.g., Emeline Suttie, Dr. Kheder) for being thorough, knowledgeable, and compassionate
  • Appreciation for the professionalism and comfort during medical procedures
  • Positive feedback on clear communication from providers

Common complaints

  • Difficulty with scheduling appointments and long wait times
  • Reports of dismissive or uncaring attitude from some medical staff
  • Concerns regarding lack of follow-up care
  • Frustration with administrative and receptionist staff professionalism

"My wife has had an awful experience here... They do not care. They just pawn her off onto the E.R. or tell her to follow up with her Pcp."

— LocalityBiz review

"Emeline Suttie listens intently, is knowledgeable, and develops a plan of care accordingly. I never feel rushed through the visit and always leave feeling confident and well cared for."

— MaineGeneral official provider profile review

"Dr. Kheder is fantastic and all other members of the staff that I interacted with were excellent."

— MaineGeneral official provider profile review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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