Orthopaedics | Maine - MaineGeneral Health
Orthopaedic Surgery • Waterville, ME • 2 (Orthopaedics in Augusta and Waterville; surgeries at ACH in Augusta and Thayer Center in Waterville) locations
About
Summary: MaineGeneral Health is a nonprofit health system based in Augusta, Maine, serving the greater Kennebec Valley. It is Maine’s third-largest health care system, with a mission to enhance community health and a vision for clinical excellence and financial stability. The system includes multiple facilities (4 offices in the U.S.) and offers services across primary care, surgery, orthopaedics, cancer care, women’s health, and other medical services. For orthopaedics specifically, MaineGeneral Health provides orthopedic care and related services within its network, including locations in central Maine. For Waterville-related orthopaedics, you may contact MaineGeneral Health at their Augusta headquarters or central Maine locations to confirm the closest orthopaedic specialty clinic or surgeon accepting new patients. Main contact: 207-626-1000 or 855-464-4463. Website: mainegeneral.org.
Clinic Type
Orthopaedic Surgery
Address
MaineGeneral Orthopaedics sites in Augusta and Waterville; surgeries performed at Alfond Center for Health (ACH) in Augusta and Thayer Center for Health in Waterville
Phone
(207) 621-8700
smart@mainegeneral.org
Opening Hours
Augusta Walk-in Clinic: Monday–Friday, 8 a.m. – noon (as part of Orthopaedics Walk-in Clinic).
Telehealth
Virtual care available for follow-up appointments
Emergency Care
One of our doctors is on call 24/7 for emergencies. If in medical distress, call 911.
Services Offered
Technology & Equipment
Insurance & Payment
Not specified on page
Not specified on page
Languages Spoken
FAQs
Do I need a referral?
If a patient's insurance requires a referral, they can have their primary care office fax a referral to the Referral Access Center at (207) 621-5517 or self-refer by calling the RAC at 1 (833) 481-6462 or 1 (833) 4U@MGMC.
What is the walk-in clinic availability for orthopaedics?
The walk-in clinic is available with no-appointment, walk-in access for patients.
Where are surgeries performed?
We perform surgery at the Alfond Center for Health (ACH) in Augusta and Thayer Center for Health in Waterville.
What should I do for acute orthopaedic injuries before seeing a primary care provider or ED?
For sudden injuries, contact the SMART (Sports Medicine Access and Response Team) first at 207-877-4754 or email smart@mainegeneral.org.
What if I have an emergency need?
If you are in medical distress, call 911. One of our doctors is on call 24/7 for emergencies.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- MaineGeneral Health official website: 4.7 out of 5 (177 patient ratings)
- Vitals.com (Dr. Catherine Meikle): 4.8 out of 5 (4 ratings)
- MaineGeneral Health official website (Dr. Mike Rodger): 4.7 out of 5 (319 ratings, 83 comments)
- WebMD: Mixed/Poor (individual reviews) (1 rating each)
Patients praise
- Compassionate and helpful clinical care from some providers and staff
- Positive experiences with surgical outcomes and explanations of treatment options
- Competent medical explanations and patient-centered treatment planning
Common complaints
- Difficulty reaching the office via telephone (long wait times, unanswered calls)
- Perceived lack of follow-up and poor continuity of care after procedures
- Frustration with administrative processes, including appointments, referrals, and redundant testing
- Reports of poor bedside manner or lack of compassion from certain staff members
"I found Dr. Meikle to be kind, direct, down to earth and very competent as a physician. She thoroughly explained the results of my diagnostic tests..."
— Vitals.com review for Dr. Catherine Meikle"I’m clearly not a priority, meanwhile I only have one back and there is something wrong. This was not the follow up post surgery care I deserve."
— LocalityBiz review for MaineGeneral Orthopaedics"They never answer their phone. Ive been on hold for 45 minutes, 30 minutes and just hang up. They wont answer."
— ChamberOfCommerce.com review for MaineGeneral OrthopaedicsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MaineGeneral will close its Fairfield eye center in July — May 8, 2026
- Maine health providers forge partnerships to sustain services - Bytes Europe — Jul 6, 2026
- North Shore Health, Orthopedic Associates partner to bring orthopedic care to Cook County | WTIP — Jun 9, 2026
- Two surgeons join Pines Health Services - The County — Mar 17, 2026
Information sourced from the clinic's website as of July 11, 2026.
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