PromptMed Urgent Care
Occupational Health • Waukegan, IL • Since 2014
About
PromptMed Urgent Care is a privately held urgent care provider based in Highland Park, IL, with 7 U.S. offices including Waukegan. Established in 2014, it offers urgent care and occupational health services, accepting major commercial insurance as well as self-pay options. The company emphasizes accessible, affordable healthcare and operates across multiple locations in Illinois (including Waukegan, Grayslake, Antoinch/Antioch). Key details: - Industry: Hospitals and Health Care - Headquarters: Highland Park, IL - Founded: 2014 - Services: Urgent care, occupational health, medical professionals - Insurance: In-network with major commercial plans; self-pay options available - Locations: 7 offices in IL (including Waukegan and Highland Park) - Contact: info@mypromptmed.com; phone numbers vary by location If you’re specifically looking for PromptMed Urgent Care in Waukegan, IL, you’ll find multiple local offices nearby (Waukegan address listed in Grayslake/Waukegan area) and access to quick, walk-in urgent care services with possible occupational health offerings.
Clinic Type
Occupational Health
Address
724 N Green Bay Rd., Waukegan, IL 60085
Phone
18476529700
info@mypromptmed.com
Opening Hours
Hours: Monday-Friday: 8am-8pm Saturday & Sunday: 9am-5pm
Services Offered
Technology & Equipment
Insurance & Payment
Self-pay, Insurance
Languages Spoken
—
FAQs
What services are available at PromptMed Urgent Care in Waukegan?
Urgent care services including in-house digital X-ray, rapid PCR testing, sutures, EKG, vaccinations, breathing treatments, DOT physicals, school/sports/camp physicals, lab testing, minor surgeries, ear cleaning, and short-term medication refills.
What are your hours?
Mon-Fri 8am-8pm; Sat-Sun 9am-5pm
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Trucker Guide: 4.7/5 stars on Trucker Guide (502 reviews mentioned on Trucker Guide)
- Solv Health: Not specified (3 patients shared ratings on Solv Health)
- Better Business Bureau: Not accredited; non-responsive to complaints (1 complaint on file with BBB)
Patients praise
- minimal wait times reported by some patients
- generally positive feedback regarding bedside manner of providers and staff
- clean facility environment mentioned by patients
- helpful and clear communication from medical staff regarding diagnoses
Common complaints
- reports of staff failing to assess patients appropriately
- concerns regarding over-prescription of antibiotics
- complaints about lack of insurance support or payment options
- unresponsiveness to complaints filed via the Better Business Bureau
"I live down the street from this urgent care. I have gone about 5 times and waited minimal time and have received good treatment from staff."
— Patient review on MapQuest/Yelp"Place sucks all they give you antibiotics for everything and they don't even give you the right diagnostic save your time and money."
— Patient review on Yelp/MapQuest"I had a great experience here , everyone is so nice! And the doctor explained everything very well to me and was a lot of help."
— Patient review on Trucker GuideSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- PromptMed Urgent Care Named to the 2025 Inc. 5000 List of America's Fastest-Growing Private Companies - PromptMed Urgent Care — Aug 12, 2025
- PromptMed Urgent Care Named One of America’s Fastest-Growing Private Companies by Inc. Magazine - PR.com — Aug 13, 2025
- Columbus Regional Health moving and renaming PromptMed | Northern Indiana — Apr 29, 2026
- Staffing agency pulls workers from Vista Medical Center in Waukegan as funding issues continue to plague hospital — Jul 2, 2026
- Waukegan Vista Medical Center Staffing Disruption: Workers Directed Not to Report - Archynewsy — Jul 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
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