Oak Street Health Waukegan
Primary Care • Waukegan, IL
About
Oak Street Health Waukegan is a primary care clinic located at 3210 Grand Ave in Waukegan, Illinois, serving Medicare patients. The clinic offers primary care, chronic condition management, wellness and preventive care, immunizations, in-center lab testing, behavioral health services, mail-order prescriptions, and care coordination with specialists and social services. Providers speak English, Spanish, and Hindi, and the clinic is open Monday to Friday from 8am to 5pm.
Clinic Type
Primary Care
Address
3210 Grand Ave, Waukegan, IL 60085
Phone
(888) 812-1183
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Opening Hours
8am-5pm, Monday to Friday
Telehealth
Available (in-person, phone, or video visits; telehealth options referenced)
Services Offered
Insurance & Payment
Accepts most Medicare plans; verify specific plan acceptance with clinic
Online waitlist booking, In-person payment (typical for clinic), Insurance, Medicare
Languages Spoken
Current Offers
New patient welcome — null
FAQs
Do you accept Medicare, and what plans are supported?
Oak Street Health Waukegan accepts Original Medicare Part A and Part B, Medicare Supplement (Medigap), and most Medicare Advantage plans. Verify your specific plan with the clinic.
Where is Oak Street Health Waukegan located?
The Waukegan clinic is at 3210 Grand Ave in Waukegan, Illinois.
What are the hours of operation at the Waukegan primary care clinic?
Our Medicare doctors are available from 8am-5pm, Monday to Friday.
What insurance does Oak Street Health Waukegan accept?
Our Waukegan location accepts all forms of Medicare, including Original Medicare Part B, select Medicare Advantage plans, Medicare Supplement or Medigap plans and Medicare-Medicaid Plans.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Official Website/Internal Data: 4.43 out of 5 stars (345 ratings)
- Birdeye: 4.1 out of 5 stars (69 reviews)
Patients praise
- praise for professional and knowledgeable individual physicians
- approachable and friendly nursing/support staff in some instances
- appreciative of personalized and compassionate care experiences
- convenient location and welcoming atmosphere
Common complaints
- concerns about staff responsiveness and communication
- reports of dropped coordination on patient care
- some negative interactions and perceptions of unprofessionalism
"First, I want to commend the NP whom I receive most of my care because she is exceptional (5 Stars)... With that being said, I have had a mediocre experience with response by mostly all other team members."
— Birdeye patient review"THE ABSOLUTE WORST!!!!! Not once, not twice, but 3 times they dropped the ball on my mother... Have made complaints only to have been treated even worse after complaints were made."
— Birdeye patient review"Compassionate and attentive physicians like Dr. Sully Vega, who patients praise for their warm and genuine care."
— Wheree summary of patient feedbackSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Primary Care - Vista Physician Group — Jul 31, 2025
- Home - Vista Health System — Oct 17, 2025
Information sourced from the clinic's website as of July 11, 2026.
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