Orthopedics | Waukesha, WI
Orthopedics • Waukesha, WI • Since 1914 • 1 or more (includes Oconomowoc Memorial Hospital and Waukesha County locations referenced) locations
About
ProHealth Care is a nonprofit health system based in Waukesha, WI, offering a broad range of medical services across 9 locations in the United States. Key points: - Services: Emergency and urgent care, cancer centers, clinics, rehabilitation, occupational health, pharmacies, and more. - Facilities: Waukesha Memorial Hospital (and other affiliated clinics and memorials such as Oconomowoc Memorial), plus multiple clinics in Waukesha, Pewaukee, Sussex, Hartland, and Mukwonago. - Size: ~1,670 employees; annual revenue around $240 million. - Founded: 1914; nonprofit, private ownership. - Specialties: Orthopedics is among current job postings and clinical offerings, with related opportunities at Waukesha Memorial and other locations. - Contact: Main phone options include 262-928-3000 and other hospital/clinic lines; headquarters at N17 W24300 Riverwood Dr., Waukesha, WI 53188. - Website: prohealthcare.org
Clinic Type
Orthopedics
Address
N17 W24300 Riverwood Dr., Waukesha, WI 53188, US
Phone
+1-262-928-3000
CustomerRelationsOnlineInquiry1@phci.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (ProHealth Care): 4.8/5 (1,895)
- Froedtert Orthopaedic, Sports and Spine Center: 4.9/5 (1,560 ratings, 246 reviews)
- Dr. Roger Lyon (WebMD/Vitals): 4.4–4.5/5 (15)
- Dr. Matthew Bong (Healthgrades): 4.3/5 (47)
- ProHealth Care Rehabilitation Services Mukwonago: 4.2/5 (5)
Patients praise
- High levels of clinical knowledge and professional expertise among staff
- Patients reporting effective treatment and progress in physical therapy and rehabilitation services
- Providers frequently described as caring, friendly, and good at explaining treatment plans
- High patient satisfaction ratings for major health networks in the area
Common complaints
- Frustrations with billing departments and perceived lack of assistance with billing errors
- Some reports of dismissive behavior by specific providers regarding treatment options
- Occasional complaints about long wait times for appointments or during office visits
- Negative perceptions regarding physician attitudes toward pain management/medication seeking
"Dr. Bong was VERY dismissive about it. Told me that he doesn't repair tore tendons in women 'your age'... no words for how much i would not recommend this man to any female over the age of 30."
— Healthgrades review of Dr. Matthew Bong"If you're looking for someone who is incredibly knowledgeable, professional, friendly, and genuinely caring, I can’t say enough good things about my physical therapist, Wendy Sandberg PT."
— Birdeye review of ProHealth Care Rehab Services"Wish I could give less then 1 star for the billing department. They are extremely rude and do not do anything to assist with billing errors."
— Birdeye review of ProHealth CareSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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