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Marshfield Medical Center-Beaver Dam Waupun Center

4.1 out of 5 · 878 reviews

Neurology • Waupun, WI • Since 1972

About

Summary tailored to your query: - Services include primary and specialty care, obstetrics, inpatient acute care, outpatient surgery, oncology, emergency services, rehabilitation, home care & hospice, long-term care, wound care, urology, orthopedics and sports medicine, interventional radiology, occupational health, pain management, breast and women’s health, sleep medicine, and community education. - Also covers adult and pediatric care, community programs, independent/assisted living, and day care for children. - Address (HQ): 707 S University Ave, Beaver Dam, WI 53916; main phone: 920-887-7181. - It's part of the Marshfield Clinic Health System, which operates multiple facilities across Wisconsin, including hospitals in Marshfield, Eau Claire, Rice Lake, Neillsville, Beaver Dam, and Ladysmith, plus various partner divisions. - The page lists Beaver Dam as one of two U.S. locations for MMC-Beaver Dam within the system. If you’re specifically looking for information about Waupun Center or Marshfield Clinic Waupun, this page pertains to Beaver Dam and does not provide details for a Waupun location. Would you like a summary focused on Waupun Center or guidance on locating the Waupun facility?

Clinic Type

Neurology

Address

180 Gateway Drive Waupun, Wisconsin 53963

Phone

(920) 345-1306

Email

hrhelp@sanfordhealth.org

Opening Hours

Mon - Tue: 8:00 AM - 5:00 PM Thurs: 8:00 AM - 5:00 PM Fri: 8:00 AM - 4:30 PM

Services Offered

—

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Marshfield Clinic Official Website (Press Ganey): 4.9/5 (provider-specific) (150 ratings (for specific providers))
  • Birdeye/Google aggregate: 3.9/5 (system-wide) (728 reviews (system-wide))

Patients praise

  • Compassionate, personalized care reported for family medicine services
  • High provider ratings (often near 4.9/5) based on internal patient satisfaction surveys
  • Clear explanations of health problems and concerns from staff

Common complaints

  • Billing and coding disputes (e.g., unexpected emergency charges for routine visits)
  • Difficulty with insurance claim processing and communication
  • Reports of condescending or unproductive interactions with clinical staff/nurselines
  • Concerns regarding the quality of care or bedside manner in specific departments

"Had a "call" with the nurseline that was condescending and about as unproductive as can be."

— Birdeye/Google User Review

"I do not believe I should pay emergency coding costs, IV cost, and unnecessary lab test costs which were not required."

— Better Business Bureau Complaint

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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