Carilion Clinic Family Medicine
Integrative Medicine • Waynesboro, VA • Since 1899
About
Carilion Clinic is a Roanoke-based nonprofit integrated health system in western Virginia, operating hospitals, physician practices, pharmacies, and related health services. It includes a Family Medicine presence, with programs such as the Family Medicine Residency and partnerships like the Virginia Tech Carilion School of Medicine. The organization employs thousands (over 13,000 system-wide) and runs multiple practice sites, including family medicine clinics. For Waynesboro specifically, Carilion Clinic’s information indicates networked primary care services within the western Virginia region; exact Waynesboro clinic details aren’t listed in the provided highlights. Key facts: - Nonprofit healthcare system founded in 1899; headquarters in Roanoke, VA - Operates seven hospitals in western Virginia and extensive physician practices - Largest employer in the Roanoke Valley region - Notable affiliated entities: Virginia Tech Carilion School of Medicine & Research Institute - Contact: direct@carilionclinic.org; 1-800-422-8482
Clinic Type
Integrative Medicine
Address
428 S Magnolia Ave, Waynesboro, VA 22980
Phone
540-949-8241
billingservice@carilionclinic.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available via virtualist video visits for current pediatric and adult patients
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
Please download the following forms to fill out prior to your appointment. Once completed, print and give them to your care team upon arrival.
- Patient Consent Form - Patient Registration Form - Patient Family History Form
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD: 4.5/5 (based on 12 ratings for Dr. Robert Taylor) (12)
Patients praise
- High praise for specific doctors and nurse practitioners (e.g., Dr. Dunbar, Dr. Lee, Dr. Taylor, Grace Shultz)
- Professional and attentive bedside manner reported by long-term patients
- Effective care and diagnostic attention once seen by providers
Common complaints
- Long wait times for appointments and in-office visits
- Dissatisfaction with the intake process and front desk communication
- Rudeness reported by some staff members
- Issues with lost or misfiled medical records
"The intake staff at Carilion Clinic are dangerously incompetent, putting patients at risk through negligent disorganization, poor communication, and delays in critical care."
— LocalityBiz user review"They have the best bedside manner of any Doctors/Nurses I have ever had. They listen to all concerns and address as needed."
— LocalityBiz user review"Second appointment, I waited exactly 1 hour before reminding them I had been waiting. They told me it was normal to wait that long."
— Waynesboro-VA HelpYouAchieve reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Meet Our Newest Provider! — Jul 11, 2025
- Elizabeth F. Vass, DO - Blacksburg, VA - Family Medicine Physician | Doctor.com — Mar 17, 2026
- River Ridge Family Health Opens New Direct Primary Care Practice in Rockbridge County - The Virginian Review — May 15, 2026
- Carilion Clinic opens new pediatric medicine location in Rocky Mount — Jul 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
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