Carilion Clinic Family Medicine
Internal Medicine • Waynesboro, VA • Since 1899
About
Carilion Clinic is a Roanoke-based nonprofit integrated health system in western Virginia, operating hospitals, physician practices, pharmacies, and related health services. It includes a Family Medicine presence, with programs such as the Family Medicine Residency and partnerships like the Virginia Tech Carilion School of Medicine. The organization employs thousands (over 13,000 system-wide) and runs multiple practice sites, including family medicine clinics. For Waynesboro specifically, Carilion Clinic’s information indicates networked primary care services within the western Virginia region; exact Waynesboro clinic details aren’t listed in the provided highlights. Key facts: - Nonprofit healthcare system founded in 1899; headquarters in Roanoke, VA - Operates seven hospitals in western Virginia and extensive physician practices - Largest employer in the Roanoke Valley region - Notable affiliated entities: Virginia Tech Carilion School of Medicine & Research Institute - Contact: direct@carilionclinic.org; 1-800-422-8482
Clinic Type
Internal Medicine
Address
428 S Magnolia Ave, Waynesboro, VA 22980
Phone
540-949-8241
billingservice@carilionclinic.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Carilion Clinic contracts with most major health insurance carriers. This list is updated periodically and is subject to change without notice.
Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD Care: 4.5/5 (based on 12 ratings for Dr. Robert Taylor) (12 ratings for Dr. Robert Taylor)
Patients praise
- Long-standing positive relationships with specific, trusted providers and nurses
- Appreciation for professional, helpful, and attentive care from certain staff members
- Convenient and reliable service for established, long-term patients
Common complaints
- Long wait times for appointments and during visits
- Staff perceived as dismissive, unprofessional, or rude during the intake process
- Reports of disorganized or negligent administrative processes leading to errors or lost records
- Concerns regarding the compassion and adequacy of care provided by some staff or providers
"The intake staff at Carilion Clinic are dangerously incompetent, putting patients at risk through negligent disorganization, poor communication, and delays in critical care."
— LocalityBiz (Peyton Sheridan)"I have been a patient of Dr. Lee and Chris Hewitt and nurses Tammy and Sherry for well over 10 years now. They have the best bedside manner of any Doctors/Nurses I have ever had."
— LocalityBiz (Brett West)"The bottom line is that service and attitude at that place are terrible."
— HelpYouAchieve (Yellow Pages)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Meet Our Newest Provider! — Jul 11, 2025
- Elizabeth F. Vass, DO - Blacksburg, VA - Family Medicine Physician | Doctor.com — Mar 17, 2026
- River Ridge Family Health Opens New Direct Primary Care Practice in Rockbridge County - The Virginian Review — May 15, 2026
- Carilion Clinic opens new pediatric medicine location in Rocky Mount — Jul 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
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