Providers in Webster City - Family Practice - Van Diest Medical Center
Family Medicine • Webster City, IA • Since 1903
About
Summary: Van Diest Medical Center in Webster City, IA is a 25-bed Critical Access Hospital offering family practice among its many services. The facility, founded in 1903 and headquartered in Webster City, operates as a private, active healthcare provider with about 42 employees. It emphasizes patient-centered care and provides a wide range of specialties including internal medicine, obstetrics, pediatrics, orthopedics, radiology, and family practice, along with a dedicated family medicine / primary care capability within the hospital system. For primary care or family practice appointments in Webster City, contact Van Diest Medical Center at 515-832-7700 or 515-832-9400, or visit vandiestmc.org for more information.
Clinic Type
Family Medicine
Address
Van Diest Family Health Clinic of Webster City, 2350 Hospital Drive, Webster City, IA 50595
Phone
515-832-7800
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (provider group directory for Van Diest Family Health Clinic): Several individual providers listed with rating counts (some show 0 ratings) and some have doctor ratings such as 4 ratings / 14 ratings / 11 ratings / 2 ratings. (Provider-level rating counts vary; example shown: Dr. Nicole Ehn (4 ratings), Dr. Caleb Glawe (14 ratings), Dr. Subhash Sahai (11 ratings); others show 0 ratings.)
- US News (Van Diest Medical Center): Patient experience metrics reported; 95% of patients willing to recommend and patient experience score shown as 5/5; multiple category satisfaction percentages listed (e.g., satisfaction with nurses’ communications 95%). (US News page provides percentages and category scores, not a single review count number.)
- Birdeye (Van Diest Medical Center reviews): Page indicates 61 reviews total. (61 reviews.)
- Yelp (Van Diest Medical Center): Specific star rating not captured in the provided snippet; at least one positive recommendation statement is shown. (Not captured in provided snippet.)
- allnurses (Van Diest Medical Center): NurseScore of 77 out of 100 (rated Good). (Not captured in provided snippet (NurseScore metric reported).)
Patients praise
- High patient satisfaction / willingness to recommend (US News metrics).
- Friendly staff and good bedside manner mentioned in at least one external review.
- Nurses perceived as knowledgeable/informed in at least one external review.
- Provider quality ratings shown for some family medicine providers on Healthgrades (provider-level ratings exist for multiple physicians).
Common complaints
- Complaints about ER experience and bedside manner (Birdeye; “do not ever go… ER dept”, police mentioned).
- Long wait times and unpleasant experience during an ER visit (a-better-place / similar review text).
- Billing/insurance/payment disputes and perceived refusal to bill insurance followed by collections threat (MedicalRecords.com).
- Unpleasant or “terrible service” mentioned in at least one review (MedicalRecords.com).
"“Do NOT ever go to this hospital for anything in the ER dept… have NO BEDSIDE manners at all!… the first thing they do is call the police on you!”"
— Birdeye review page (Van Diest Medical Center)"“We got in around 6 and weren’t seen until around 7:15… our overall experience was unpleasant to say the least.”"
— a-better-place.com review for Van Diest Medical Center"“VAN DIEST REFUSED TO BILL MY INSURANCE… and now want me to pay his portion or be sent to collections!”"
— MedicalRecords.com review snippet (Van Diest Medical Center)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Family Practice | Van Diest Medical Center — Sep 5, 2025
- Family Medicine in Webster City, IA - Van Diest Medical Center — Jul 9, 2026
- Matt Allred joins Van Diest Medical Center as its newest provider | News, Sports, Jobs - The Freeman Journal — Sep 5, 2025
- New medicine physician announced at Van Diest Medical Center in Webster City. – KQRadio — Sep 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
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