Diagnostic Imaging NW
Medical Imaging • Wenatchee, WA • Since 1945
About
Diagnostic Imaging Northwest (DINW) is a private hospital/healthcare imaging provider founded in 1945 and headquartered in Tacoma, WA. They operate eight outpatient imaging sites in Washington (primarily Pierce County, including Puyallup, Bonney Lake, Sunrise/Puyallup) offering CT, MRI, digital mammography (including high-risk breast MRI), ultrasound, X-ray, DEXA, and fluoroscopy. DINW is distinguished as the first DICOE-designated facility in Washington. Services focus on outpatient imaging across multiple sites with online appointment requests. Key details: - Locations: Bonney Lake (two sites), Puyallup (three sites), Sunrise (Puyallup area), Tacoma HQ - Services: CT, MRI, digital mammography, high-risk breast MRI, ultrasound, OB ultrasound, DEXA, fluoroscopy, X-ray - Contact: 253-841-5353; info@dinw.com; website: dinw.com - Founded: 1945; Employees: 9 For Wenatchee options, you might want to search for DINW locations or nearby WA imaging centers in Wenatchee.
Clinic Type
Medical Imaging
Address
1201 Pacific Avenue, Suite 1201, Tacoma, WA 98402, US
Phone
888-350-2006
kpippin@tranow.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google (via Birdeye): 4.9/5 stars (Google Reviews for Puyallup Center) (461 reviews)
- Apple Maps (Puyallup location): 2.9/5 stars
Patients praise
- Professional, friendly, and compassionate staff
- High quality of technical care and clear explanations during procedures
- Efficient check-in processes and comfortable facilities
- Strong patient satisfaction with specific technicians for imaging services like mammograms and ultrasounds
Common complaints
- Concerns regarding billing transparency and lack of automated tracking for payment plans
- Difficulties reaching staff via phone, including long wait times and unreturned calls
- Occasional complaints about administrative communication and scheduling delays
- Minor concerns regarding cleanliness protocols in waiting areas
"I received a threatening, recorded call from Diagnostic Imaging NW, stating that I had a bill overdue and the call was their last contact before sending the bill to collections. I do not believe I ever received a bill from them."
— Better Business Bureau review"The staff were extremely friendly, they made me feel like I was their only patient. They put me at ease and I would recommend this facility to anyone."
— LocalityBiz review"Every single time I've called I get the 'We're experiencing higher than normal call volumes....' After this long NO YOU AREN'T! You're just too cheap to hire."
— Apple Maps review (Puyallup location)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Advancing Outpatient Cardiac Imaging: CCTA with FFRCT and Plaque Analysis Now Available! - Diagnostic Imaging NW — Feb 26, 2026
- Shining a Light on Lung Health: Join Us for National Lung Cancer Screening Day - Diagnostic Imaging NW — Nov 4, 2025
- A Scan That Saved a Life: Mike’s Story - Diagnostic Imaging NW — Feb 10, 2026
- Advancing Outpatient Cardiac Imaging: CCTA with FFRCT and Plaque Analysis Now Available! - TRA Medical Imaging — Feb 26, 2026
- Why Your First (and Every) Mammogram Matters: Take Charge This Breast Cancer Awareness Month - TRA Medical Imaging — Oct 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
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