Smith Building | Confluence Health
Orthopedics • Wenatchee, WA • Since 2013
About
Smith Building at Confluence Health in Wenatchee refers to the healthcare system’s central facilities and offices in Wenatchee, WA. Confluence Health is a nonprofit, integrated rural health system headquartered in Wenatchee, operating two hospitals with more than 30 specialty service lines and primary care across 12 North Central Washington communities. The organization employs 865 staff and 300+ physicians/175+ advanced practitioners, serving a 12,000-square-mile area. Key details: - Location: Wenatchee, WA (HQ at 820 N Chelan Ave., Wenatchee, WA 98801; additional Wenatchee addresses on Miller Street) - Scope: 2 hospitals, extensive specialty care, primary care across 12 communities - Mission/focus: Safe, high-quality care in a rural healthcare delivery system - Type/size: Nonprofit, 865 employees, ~$706.5M annual revenue (as reported) - Contact: riskmanagement@confluencehealth.org; main phone numbers provided on site
Clinic Type
Orthopedics
Address
Smith Building, 1201 S Division St, Wenatchee, WA 98801
Phone
5096644868
ask@confluencehealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 76% of patients recommend the hospital (Central Campus) (119 reviews (Wenatchee Valley Hospital & Clinics))
- Vivian Health: 4.4 out of 5 stars (30 reviews)
Patients praise
- high patient recommendation rates for the overall hospital system
- positive feedback on surgical outcomes and care teams
- supportive work environment reported by some staff
Common complaints
- concerns regarding billing practices and failures to provide legally required charity care refunds
- reports of negative patient interactions with nursing and support staff
- complaints about appointment cancellations and scheduling difficulties
- perceived monopoly in local healthcare services
"I wasn't able to see one in Moses Lake when I had my stroke they just don't care.. if you want to die waiting I guess this is the place to go."
— Birdeye Review"The use of robotic-assisted surgery made my recovery so much smoother than I expected. The precision and care were evident in every step of the process."
— The OSM CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Confluence Health Announces Approval of New Cancer Center — Jan 6, 2026
- Confluence Health plans new cancer center, construction anticipated to begin November | News | ncwlife.com — Jan 6, 2026
- Confluence Health board approves new regional cancer center for NCW - Ward Media — Jan 6, 2026
- Wenatchee's New Cancer Care Clinic Plans Spark Local Debate — Feb 18, 2026
- Oncologists excluded from Confluence Health cancer center planning, physicians say | News | ncwlife.com — Feb 18, 2026
Information sourced from the clinic's website as of July 11, 2026.
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