Penn Ob/Gyn Chester County
OB-GYN • West Chester, PA • 1 location locations
About
Penn Ob/Gyn Chester County West Chester provides obstetrics and gynecology care for women of all ages in West Chester, Pennsylvania. The practice offers personalized women's health services including maternity care and delivers exclusively at Chester County Hospital, which features private maternity rooms.
Clinic Type
OB-GYN
Address
Chester County Hospital, 701 E. Boot Rd, West Chester, PA 19380
Phone
610-903-6200
Uphsgift@upenn.edu
Opening Hours
Monday 8am - 5pm; Tuesday 8am - 5pm; Wednesday 8am - 5pm; Thursday 8am - 5pm; Friday 8am - 4:30pm; Evening hours until 8pm several times per month
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
What services are offered?
Obstetrics and gynecology care for women of all ages, maternity care, and related women's health services.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate): 4.6 out of 5 stars (1,288 reviews)
- U.S. News & World Report (Penn Medicine Chester County Hospital): 4 out of 5 stars (28 reviews)
Patients praise
- Providers who are attentive, compassionate, and take time to explain conditions
- Staff and clinicians described as personable and comfortable to talk with
- High overall star rating on some platforms (e.g., 4.6/5 on Birdeye)
Common complaints
- Difficulty scheduling appointments and long wait times
- Challenges reaching staff by phone and unresponsiveness
- Instances of feeling rushed or dismissed by providers
- Dissatisfaction with care regarding urgent or sensitive health issues (e.g., miscarriages)
- Occasional complaints about unprofessional or rude staff and provider behavior
"Susanne Richards, CRNP is great. She truly takes the time to get to know her patients and makes you feel comfortable during your appointment."
— Birdeye review"First and foremost, the wait times are unacceptable. I've consistently had to wait over an hour past my scheduled appointment, which is frustrating."
— LocalityBiz review"My complaints about this practice are making appointments, too many patients, getting someone on the phone ect but unfortunately i doubt penn ..."
— Reddit commentSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other ob-gyn clinics in West Chester, or search the full directory by insurance, ratings, and more.