Premier Orthopaedics
Orthopaedics • West Chester, PA • Since 2000 • More than 50 locations locations
About
Premier Orthopaedics is a large Philadelphia-region musculoskeletal practice with 70 orthopaedic surgeons and physicians and four offices in Pennsylvania, including locations in West Chester area. They offer comprehensive services across sports medicine, joint replacement, shoulder/ elbow/hand/ wrist, spine, radiology, physical therapy, and rehab (including home PT). The group emphasizes high-quality, accessible care with extensive rehabilitation facilities and a physician-led model.
Clinic Type
Orthopaedics
Address
West Chester, PA
Phone
855-678-4624
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
Extracted extras include a PDF: https://premierortho.com/wp-content/uploads/2023/02/InsurancesAccepted_UpdatedVersion_Dec.2021NoBleed.pdf
Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD/Vitals: Range from 4.8 to 5.0 out of 5 stars for specific doctors (52 ratings/26 reviews for Dr. Simmons; 49 ratings/15 reviews for Dr. Benner)
- Birdeye (orthospinetech): 1.3 out of 5 stars (16 reviews)
Patients praise
- High praise for individual surgeon's bedside manner and clinical skill
- Successful surgical outcomes for many patients
- Thoroughness in listening to concerns and explaining treatment plans
Common complaints
- Difficulty reaching staff via phone
- Long wait times and rushed appointments
- Complaints regarding billing practices and unexpected charges
- Concerns about administrative/office staff professionalism
"The doctors listen & care... Worst Orthopedic Practice! Doctors are not qualified... Staff are like robots and do not have any knowledge, compassion or personality."
— MapQuest"I made my appointment for Monday and he had me in surgery THE NEXT DAY. Everything went great. I experienced no pain from the operation..."
— LocalityBiz"They constantly send letters saying I owe them money. I didn't ask for or sign any papers. It's a scam!!!"
— BirdeyeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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