Penn Family Medicine West Chester
Primary Care • West Chester, PA
About
Penn Family Medicine West Chester is a community practice in West Chester, PA offering primary care and family medicine services for patients of all ages. The board-certified providers focus on prevention and general wellness, with services including men's health, women's health, and family-focused pediatrics.
Clinic Type
Primary Care
Address
Suite B, 1055 Andrew Drive, West Chester, PA 19380
Phone
610-436-4448
Uphsgift@upenn.edu
Opening Hours
Monday 8am - 8pm; Tuesday 8am - 8pm; Wednesday 8am - 5pm; Thursday 8am - 8pm; Friday 8am - 5pm
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered?
Primary care and family medicine services focused on prevention and general wellness for patients of all ages.
What are the office hours?
- Monday 8am - 8pm - Tuesday 8am - 8pm - Wednesday 8am - 5pm - Thursday 8am - 8pm - Friday 8am - 5pm
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye / BestProsInTown: 2.8/5 (55 reviews)
- Penn Medicine Official Site (Provider Profiles): 4.9/5 (1,619 reviews (aggregate provider profiles))
Patients praise
- Kind, compassionate, and attentive providers
- Friendly and helpful front desk/support staff
- Strong reputation for managing complex medical needs and coordinating with specialists
- Personalized and integrated care approach
Common complaints
- Difficulty scheduling appointments for acute issues
- Complaints regarding billing or insurance charges
- Occasional reports of poor bedside manner or unhelpful staff interactions
"The staff are always helpful and genuinely care about your wellbeing as a whole - not just treating your symptoms or shooing you out the door as quickly as possible."
— Patient Review, Oct 2025"I’ve been a patient here for five years and my experience has gotten worse and worse... I cannot get in to see her for acute issues."
— Patient Review, undatedSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Family Medicine Residency - Penn Medicine — Oct 13, 2025
Information sourced from the clinic's website as of July 11, 2026.
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