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Vision Park Family Eye Care

Optometry • West Des Moines, IA

About

Vision Park Family Eye Care is a private eye care practice based in Urbandale, Iowa, with 4–5 locations (4 offices in Urbandale area) serving Des Moines and surrounding communities. They offer comprehensive eye exams, glasses, contacts, and specialty contact lenses (including low-vision care). The practice operates as a small team (about 5 employees) and emphasizes family eye care services. Contact info includes multiple phone numbers and a local Iowa presence, with a focus on the Urbandale/Des Moines metro area.

Clinic Type

Optometry (multi-location group)

Address

Urbandale: 2699 86th St, Urbandale, IA 50322; West Des Moines: 640 South 50th St, Ste 2180, West Des Moines, IA 50265

Phone

(515) 270-2490

Email

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Opening Hours

8:00 AM - 5:00 PM (Urbandale), 9:30 AM - 6:00 PM, 9:00 AM - 6:00 PM, 9:00 AM - 6:00 PM, 9:00 AM - 5:30 PM (West Des Moines area as listed)

Services Offered

  • Comprehensive eye exams
  • Contact lens examinations
  • Specialty contact lenses
  • Sports vision
  • Myopia management
  • Corneal refractive therapy
  • Ocular disease evaluation
  • Eyeglasses and frames
  • Eyewear fittings
  • Vision therapy (implied by sports vision and eye care)

Technology & Equipment

  • Orthokeratology (implied by specialty contact lenses and optilight mentions)

Team

  • Dr. Muller — Eye Doctor
  • Dr. Billings — Eye Doctor

Insurance & Payment

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Weave Bill Pay (online payment), Payment options page on site, Pay Your Bill, WeavePay/PayOnline (via weavebillpay link), Payment options page (link provided)

Languages Spoken

  • English

Pricing

  • Comprehensive eye exam pricing not listed
  • Contact lens exam pricing not listed

FAQs

What services are offered?

- Comprehensive Eye Exams - Contact Lens Exams - Low Vision - Specialty Contact Lenses - Myopia Management - Corneal Refractive Therapy - Dry Eye Management

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Doctible (Urbandale location): 4.9/5 (785 reviews)
  • Doctible (West Des Moines location): 4.8/5 (253 reviews)
  • Facebook: 98% recommend (58 reviews)

Patients praise

  • Attentive and professional communication from doctors and staff
  • Comprehensive and knowledgeable eye care, including specialized services like vision therapy
  • Welcoming and comfortable office atmosphere, especially for families and children
  • Helpful assistance with eyewear selection and insurance matters
  • Effective identification of vision issues and appropriate specialist referrals

Common complaints

  • Occasional delays in appointment scheduling due to provider availability
  • Some reports of long wait times during office visits
  • Mixed experiences where service was perceived as average rather than exceptional

"I had a great experience at this eye doctor. The appointment was easy to get in to. The wait was short and the service was professional."

— Patient review via Doctible

"The optometrist was extremely knowledgeable and took the time to answer all of my questions. The staff was friendly, and the office had a welcoming atmosphere."

— Patient review via Trustburn

"One small negative is that I could not get a follow up appointment for additional testing that Dr Billings recommended until a month later."

— Patient review via Doctible

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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