The Iowa Clinic
Plastic Surgery • West Des Moines, IA
About
Plastic Surgery - West Des Moines is part of The Iowa Clinic and offers cosmetic plastic surgery, plastic surgery and reconstruction, and reconstructive plastic surgery services. Located at 5950 University Avenue in West Des Moines, Iowa, the clinic is staffed by six physicians including Dr. Douglas Casady, Dr. Catherine Coyne, Dr. Audrey Ko, Dr. Konstantinos Lekkas, Dr. Maria Steil, and Dr. Al Valmadrid. The clinic is open Monday through Friday from 7:30 a.m. to 4:30 p.m.
Clinic Type
Plastic Surgery
Address
5950 University Avenue, 1st Floor, West Des Moines, IA 50266
Phone
515.875.9744
customerservicecbo@iowaclinic.com
Opening Hours
Mon - Fri: 7:30am-4:30pm; Sat - Sun: Closed
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
Clinical hours
Mon - Fri: 7:30am-4:30pm; Sat - Sun: Closed
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Cody Koch): 5.0/5.0 (36 ratings)
- Healthgrades (Dr. Michael Carlisle): 4.8/5.0 (45 ratings)
- Birdeye (Dr. Lester Yen): 4.2/5.0 (24 ratings)
- Healthgrades (Dr. Konstantinos Lekkas): 4.2/5.0 (16 ratings)
- Birdeye (The Iowa Clinic): 3.0/5.0 (4 ratings)
Patients praise
- high patient satisfaction with surgical results, particularly breast procedures and aesthetic treatments
- praise for surgeons' bedside manner, patience, and ability to set realistic expectations
- favorable feedback regarding thorough explanations of procedures and post-operative follow-up
- reports of professional and efficient office staff at some practices
Common complaints
- reports of rude or dismissive staff
- allegations of poor communication and defensive behavior from some providers
- concerns regarding billing practices and insurance consultations
- dissatisfaction with surgical outcomes or long-term post-operative pain
"If you want a talented, kind, warm, intelligent plastic surgeon who will treat you as a person, go see Dr. C and his team!"
— Healthgrades (Dr. Michael Carlisle)"Worst experience ever in healthcare. Fraud and lies. Had to have 4 "consultation" appointments for 1 surgery."
— Birdeye (The Iowa Clinic)"If I could give 0 stars, I would. Dr. Lester Yen performed a breast reduction surgery for me on December 22, 2021. It is now May 21, 2025, and I continue to live with pain that no one prepared me for."
— Birdeye (Dr. Lester Yen)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Frequently Asked Questions | Des Moines Plastic Surgery — Jul 22, 2025
- Des Moines Plastic Surgery | World's Leading Clinics — Oct 23, 2025
- Meet West Des Moines Plastic Surgeon Dr. Catherine Coyne — Oct 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
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