Live
The latest clinic and healthcare news, updated daily
Read now

The Iowa Clinic

4.8 out of 5 · 360 reviews

Rheumatology • West Des Moines, IA • Since 1994 • 1 (Urbandale campus) locations

About

Book appointmentCall clinicVisit website

The Iowa Clinic in West Des Moines offers rheumatology services as part of its multispecialty care. Key details: - Location: Headquarters in West Des Moines, IA (5950 University Ave, West Des Moines, 50266) - Services: Rheumatology among a broad range of specialties (primary care, surgery, dermatology, spine, sleep, etc.) - Organization: Private, privately held healthcare provider with 4 offices in the Des Moines area - About: Multispecialty clinic with focus on comprehensive health care including rheumatology care.

Clinic Type

Rheumatology

Address

4319 NW Urbandale Drive, Urbandale, IA 50322

Phone

515-875-9790

Email

customerservicecbo@iowaclinic.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.iowaclinic.com/specialties/rheumatology/

Services Offered

  • Rheumatology

Insurance & Payment

—

Languages Spoken

—

Social Media

TwitterYoutubeFacebookLinkedinInstagram

Photos

The Iowa Clinic, rheumatology clinic in West Des Moines, IA — photo 1 of 8The Iowa Clinic, rheumatology clinic in West Des Moines, IA — photo 2 of 8The Iowa Clinic, rheumatology clinic in West Des Moines, IA — photo 3 of 8The Iowa Clinic, rheumatology clinic in West Des Moines, IA — photo 4 of 8The Iowa Clinic, rheumatology clinic in West Des Moines, IA — photo 5 of 8The Iowa Clinic, rheumatology clinic in West Des Moines, IA — photo 6 of 8The Iowa Clinic, rheumatology clinic in West Des Moines, IA — photo 7 of 8The Iowa Clinic, rheumatology clinic in West Des Moines, IA — photo 8 of 8

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health: 1.0 overall rating (on Solv Health)
  • BestProsInTown: General campus rating of 157 reviews (aggregate) (157 reviews)
  • The Iowa Clinic (official): 4.8/5.0 (for Dr. Jacob Murray) (360 ratings)

Patients praise

  • General reputation of The Iowa Clinic West Des Moines campus includes praise for efficient check-in processes, compassionate nursing and lab staff, and thorough explanations by medical professionals in various departments

Common complaints

  • Reports of poor bedside manner and dismissive communication from specific rheumatology providers

"Horrible! I cannot believe this cold non-caring woman is allowed to see patients. ... I left crying. Absolutely the worst healthcare provider experience I have ever had to endure."

— WebMD patient review for Dr. Susan Jacobi

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

← Back to directory

Related articles

ClinAdsby ClinsightBuilt for clinicsYour clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free Clincyby ClinsightBuilt for practicesGet more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call DDS RecruitPowered by ClinsightDental recruitingYour practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire

Comparing your options?

See other rheumatology clinics in West Des Moines, or search the full directory by insurance, ratings, and more.

More Rheumatology Clinics