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Connecticut Children's Medical Center

4.3 out of 5 · 204 reviews

Adolescent Medicine • West Hartford, CT • Since 1996

About

Connecticut Children’s Medical Center (Hartford) is an independent nonprofit pediatric hospital and Level 1 Pediatric Trauma Center affiliated with UConn School of Medicine and Quinnipiac’s Frank H. Netter MD School of Medicine. Key details: - Location: 282 Washington Street, Hartford, CT 06106 - Beds: 185 (hospital), with a broader system of pediatric care across 40+ CT, NY, and western MA locations - Services: Comprehensive pediatric specialties for ages 0–21 (and some adult-needing pediatric care) - Teaching affiliation: University of Connecticut School of Medicine and Frank H. Netter MD School of Medicine (Quinnipiac University) - Emergency: Level 1 Pediatric Trauma Center - Founded: 1996 (origin from Newington Children’s Hospital) - Type: Nonprofit (NGO/NPO) - Contact: patient_rep@connecticutchildrens.org; main phone 1-860-545-9000 If you’re specifically looking for Hartford vs. West Hartford details, the hospital’s main campus is in Hartford, CT, at 282 Washington Street.

Clinic Type

Adolescent Medicine

Address

282 Washington Street, Hartford, CT

Phone

860-545-9000

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Adolescent Medicine clinic

Team

  • Division Head, Gastroenterology — Division Head

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • TrustReviewers.com: 4.3 out of 5 stars (based on 204 reviews) (204 reviews on TrustReviewers.com)
  • Official Connecticut Children's Patient Experience Highlights: 75% to 95% likelihood to recommend across various departments (CY2025) (Not specified (based on internal Press Ganey surveys))

Patients praise

  • favorable bedside manner of many doctors and staff
  • high likelihood to recommend ratings in standardized surveys for various departments like surgery and NICU
  • efficient and helpful care for specific trauma or acute cases
  • efforts to make hospital visits easier via Family Advisory Councils

Common complaints

  • long wait times in the emergency department
  • billing department issues
  • perceived lack of staff responsiveness or communication failures
  • reports of rude or arrogant staff behavior

"The doctor had a really good bedside manner and my two year old felt comfortable enough with them that he was able to get stitches without crying or screaming."

— TrustReviewers.com user review

"Terrible billing department to deal with! very unhelpful regardless of the specific payment technological issue."

— Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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