DOCS Medical Group
Critical Care Medicine • West Haven, CT
About
Walk in Urgent Care West Haven CT is an urgent care clinic located at 636 Campbell Ave in West Haven, Connecticut, offering prompt care for non-life-threatening conditions requiring attention within 24 hours. The clinic treats illnesses and injuries including cold and flu, strep throat, sprains, broken bones, and burns, and also provides annual exams, primary care, COVID-19 testing, vaccinations, and specialty services. Board-certified providers and medical staff are available weekdays 8am-8pm and weekends 8am-4pm, accepting all major insurance providers.
Clinic Type
Critical Care Medicine
Address
636 Campbell Ave, West Haven, CT 06516
Phone
+12036911584
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Opening Hours
Weekdays: 8am-8pm; Weekends: 8am-4pm
Services Offered
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Insurance & Payment
Languages Spoken
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FAQs
During this surge in COVID-19 cases, our primary focus is meeting the high demand for tests, and we are seeing higher than usual wait times. This means we are unable to answer most phone calls. Please know that our teams are working very hard during this time to care for as many patients as safely as possible. Please click the button below for answers to common questions. We appreciate your understanding.
Answers to common questions are available via the button below.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.8/5 stars (1,189 reviews)
- Solv Health (DOCS Urgent Care): 4.4/5 stars (1,397 ratings and 160 reviews)
- Solv Health (Hartford HealthCare- GoHealth): 4.9/5 stars (8 reviews)
Patients praise
- Knowledgeable, professional, and kind medical staff
- Clean and well-maintained facilities
- Convenient online booking systems available for most locations
- Efficient care when appointments are scheduled ahead of time
Common complaints
- Long wait times, especially for those without appointments
- Inconsistent communication or follow-up regarding prescriptions
- Reports of unfriendly or dismissive staff in isolated instances
- Language accessibility issues for non-English speakers
"Online registration is easy. Staff is knowledgeable and always so kind. The building is very clean. Highly recommended."
— Birdeye (AFC Urgent Care)"Very unfriendly staff and waiting so long in a room... my prescription was never sent to CVS... This is so unacceptable..never again"
— Top Rated Local (DOCS Urgent Care)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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