DOCS Medical Group
Urgent Care • West Haven, CT • Since 2009
About
DOCS Medical Group offers walk-in urgent care in Connecticut, including a West Haven location. Key details: - Parent brand: DOCS Medical Group (aka DOCS Urgent Care) - Services: urgent care, primary care, sleep therapy, allergy care, chiropractic, and other medical services - Locations: 20 offices in the United States, with presence in Connecticut (West Haven area among sites) - Headquarters: East Haven, CT; main site listed at 317 Foxon Rd, East Haven, CT 06513 - Contact: general inquiries via contact@docsofct.com; phone numbers shown for CT offices - Open model: walk-in urgent care with extended hours and weekend availability in many locations If you’re specifically seeking Walk-in Urgent Care in West Haven, CT, DOCS Medical Group is the CT network that operates urgent care facilities in the region and across Connecticut, offering same-day care without an appointment. For exact hours and the closest West Haven unit, check the West Haven/CT locations page on their site or contact the office directly.
Clinic Type
Urgent Care
Address
636 Campbell Ave, West Haven, CT 06516
Phone
+12036911584
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Opening Hours
Weekdays: 8am-8pm; Weekends: 8am-4pm
Services Offered
Insurance & Payment
We accept all major insurance providers. Availability of specific plans not listed.
Cash, Credit/Debit cards, Insurance billed
Financing: DOCS UR Health membership program with low monthly fee for ongoing care (unlimited visits across CT locations)
Languages Spoken
Pricing
FAQs
What are your hours?
Weekdays: 8am-8pm, Weekends: 8am-4pm.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv Health: 4.4/5 (1,397)
- Top Rated Local: 4.2/5 (319)
Patients praise
- Staff described as professional, personable, and friendly by many patients
- Convenience of walk-in services and online booking options
- Thorough medical exams and clear explanations of health concerns
- Efficient in-and-out experiences reported by some users
Common complaints
- Long wait times, even with appointments
- Unfriendly or dismissive staff interactions
- Issues with prescription handling and follow-up communication
- Concerns regarding quality of medical care and diagnostic accuracy
"The check in process is long and then the waiting process is longer"
— Solv Health patient review"Overall, the care and staff, were excellent. Very friendly and they answered all my questions with respect and care."
— Solv Health patient review"Very unfriendly staff and waiting so long in a room... my prescription was never sent to CVS."
— Top Rated Local patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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