Franciscan ExpressCare
Urgent Care • West Lafayette, IN • Since 2012
About
Summary: The Franciscan Physician Network is a nonprofit physician network affiliated with Franciscan Health, operating within Franciscan Alliance. It comprises healthcare centers across six offices in Indiana and nearby regions (South Suburban Chicago and Northwest Indiana), with its headquarters in Mishawaka, IN. The network supports multiple regions (Western, Northern) and includes a corporate office in Mishawaka.
Clinic Type
Urgent Care
Address
909 Sagamore Parkway West
Phone
1765-463-6262
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Opening Hours
8:00am
Telehealth
Virtual Urgent Care Visits
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Franciscan Health (facility directory): 4.8 out of 5 (293 ratings (also shows 319 and 33 ratings on the page))
- SOLV Health: Average rating 5.0 out of 5 (wait-time, quality of care, bedside manner, staff friendliness) (Not specified in the provided snippet)
- Yelp: Rating not shown in provided snippet (Not specified in the provided snippet)
- uscompanies.net (doctor reviews page): Example review shows 2/5 (★★☆☆☆) (Based on 5 reviews (as stated on page))
Patients praise
- Warm/caring staff and compassionate atmosphere
- Efficiency and good-quality care/medical attention
- Good friendly caring staff reported by reviewers
Common complaints
- Billing/charge concerns (charged for a service that reportedly didn’t help)
- Unclear or inconvenient policy communication (e.g., being asked to leave before closing without stated guidance)
- Long waits and perceived short visit time / being too busy
- Follow-up/response issues after calling
- Quality-of-care problems (e.g., antibiotic reportedly not working; provider/medical assessment concerns)
""They charged me for a service but they did nothing that would actually help me""
— loc8nearme.com – Franciscan ExpressCare (West Lafayette) most recent reviews snippet""Good friendly caring staff in all my years of coming here when needed never been treated poor.""
— loc8nearme.com – Franciscan ExpressCare (West Lafayette) most recent reviews snippet""If you turn people away an hour before you close it should be stated somewhere. It’s extremely aggravating...""
— loc8nearme.com – Franciscan ExpressCare (West Lafayette) most recent reviews snippetSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Healthcare Boom: New medical facilities plant roots in West Lafayette - Greater Lafayette, Indiana — Mar 18, 2026
- Franciscan Health to open freestanding ED next to ASC joint venture in ‘growing market’ — Jan 14, 2026
- Franciscan, Lafayette Orthopedic Clinic and OrthoIndy open facility — Jan 14, 2026
- Fourth hospital plan emerges in WL, as Parkview Health aims at Purdue Research Park — Jul 31, 2025
- Photo gallery: Ribbon Cutting at Franciscan OrthoIndy Surgery Center | Multimedia | purdueexponent.org — Jan 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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