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John Theurer Cancer Center

4.9 out of 5 · 7,590 reviews

Oncology • West New York, NJ

About

Summary: - The John Theurer Cancer Center at Hackensack University Medical Center (part of Hackensack Meridian Health) is a leading nonprofit cancer care program in New Jersey, with a large, multidisciplinary team (>1,200 members) and a focus on personalized care. - It is one of 16 NCI-approved cancer center consortia in the U.S. and is the largest, most comprehensive cancer program in New Jersey, serving the New Jersey/New York metro area. - Services and scope include specialized cancer care, thoracic surgery, pediatrics, behavioral health, heart care, neuroscience, orthopedics, primary care, rehabilitation, laboratories, and a network of hospitals, physician offices, and affiliated centers. - Locations in New Jersey (3 offices) include: - 92 Second Street, Hackensack, NJ 07601 (HQ) - Hackensack, NJ (general) - 7650 River Rd Ste 200, North Bergen, NJ 07047 - The center emphasizes a nonprofit mission, regional partnerships, and ongoing cancer research and education initiatives, with active outreach and CME events. - If you’re specifically seeking cancer care in West New York, NJ, Hackensack Meridian Health’s John Theurer Cancer Center via Hackensack University Medical Center serves the broader Hudson County/NJ–NY metro area, with Harvey-adjacent availability through affiliated Hackensack Meridian Health networks. For immediate local options, consider contacting the center or local Hackensack Meridian facilities to confirm the nearest clinic or patient services.

Clinic Type

Oncology

Address

John Theurer Cancer Center, Hackensack University Medical Center

Phone

+18444649355

Email

consumerservices@hmhn.or

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • cancer care
  • oncology
  • cancer treatment
  • cancer clinical trials
  • liquid biopsy
  • BgRT (BostRx Gate?)
  • TKI treatments
  • cancer prevention
  • applied molecular medicine
  • cancer surveillance and aftercare

Technology & Equipment

  • BgRT (Guided Radiotherapy)
  • Liquid Biopsy
  • TKI Treatments
  • Applied Molecular Medicine
  • Hennessy Institute for Cancer Prevention & Applied Molecular Medicine

Insurance & Payment

—

Languages Spoken

  • English

Current Offers

Top Cancer Treatment in NJ

Awards & Accreditations

  • U.S. News & World Report Ranked Best Cancer Center in NJ

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Ratings.MD (Hackensack Meridian Cancer Care): 4.9 out of 5 (verified patient experience surveys) (7,432 verified ratings)
  • Birdeye (John Theurer Cancer Center): 3.6 out of 5 (158 reviews)
  • Facebook (John Theurer Cancer Center): 96% recommend (228 reviews)

Patients praise

  • Highly regarded clinicians and medical specialists
  • Compassionate and professional nursing staff noted in specific departments
  • Advanced clinical reputation of the John Theurer Cancer Center
  • Positive surgical outcomes reported by some patients

Common complaints

  • Billing and insurance coordination issues
  • Difficulties scheduling or rescheduling appointments
  • Reports of long wait times for procedures and results
  • Inconsistent patient care experiences, particularly in observation or nursing units
  • Poor communication regarding treatment planning

"Patients consistently praise Hackensack Meridian Cancer Care for compassionate, knowledgeable, and thorough clinicians and supportive staff."

— Ratings.MD

"6 plus hours for a result on a cat scan!!!!! We have to do better... Nasty people and no help to my daughter..."

— Birdeye (John Theurer Cancer Center Review)

"Good luck trying to get in touch with them. Also, they love to cancel appointments and force a reschedule for months later."

— Birdeye (Hackensack Meridian Health Medical Group)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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