Ozarks Healthcare Family Medicine
Family Medicine • West Plains, MO • Since 1959
About
Ozarks Healthcare in West Plains, MO is a nonprofit, multi-site health system anchored by a 114-bed acute care hospital. It offers comprehensive primary care, specialty clinics, rehabilitation, behavioral health, and home care services across four offices in the West Plains area. The organization employs over 1,300 staff and serves eight counties in south-central Missouri and north-central Arkansas. Contact: 417-256-9111. Address: 1100 Kentucky Ave, West Plains, MO 65775.
Clinic Type
Family Medicine
Address
181 Kentucky Avenue (Highland Park) Suite 100, West Plains, MO 65775
Phone
417-257-5911
Brittany.Simers@Ozarksmedicalcenter.com
Opening Hours
Walk-in services are available Monday–Friday 7 a.m.–7 p.m. and Saturday–Sunday 10 a.m.–7 p.m.
Services Offered
Insurance & Payment
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Languages Spoken
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Current Offers
Walk-in and family medicine services at West Plains
FAQs
What are your hours of operation?
Sunday: Closed; Monday–Friday: 8:00AM–5:00PM; Saturday: Closed. Walk-in services are available Monday–Friday from 7:00AM–7:00PM and Saturday–Sunday from 10:00AM–7:00PM.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google/Healthgrades: 4.7 out of 5 stars (433 reviews (combined source))
- Healthgrades: 64% of patients would recommend (4% lower than national average) (N/A (Healthgrades patient experience survey data))
Patients praise
- Compassionate and knowledgeable physicians and staff
- Positive experiences with specific family medicine and specialty care providers
- Professional and courteous office environment reported by many patients
Common complaints
- Occasional wait times for appointments
- Some patient experience ratings for the hospital are below the national average
- Occasional complaints regarding individual provider bedside manner or empathy
"I have been searching for a qualified Primary Care Physician for 7 years... I can joke with him and it's a comfortable relationship i have built with him. Hes just a great Dr first and foremost with incredible knowledge and even greater human being."
— Patient Review (Birdeye)"I've gone to Dr Spurling for at least 20yrs and his office staff is amazing as is Dr Spurling. He's never failed me anytime I've seen him."
— Patient Review (Healthgrades)"Terrible Doctor...He doesnt give a flippin care about anyone but himself... Zero empathy and the BOARD OF MEDICINE WILL BE HEARING MY INTERACTIONS WITH THIS QUACK."
— Patient Review (Birdeye)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- OZH Welcomes Eskander to the Walk-In Clinic - Ozark Radio News — Jul 21, 2025
- Ozarks Healthcare Expands Zizzer Clinic Services - Ozark Radio News — Feb 19, 2026
- OZH launches virtual walk-in care service | West Plains Daily Quill — Jun 17, 2026
- Ozarks Healthcare to Host Free Primary Care Panel - Ozark Radio News — Aug 26, 2025
- OZH to host free primary care panel discussion, dinner | West Plains Daily Quill — Aug 19, 2025
Information sourced from the clinic's website as of July 11, 2026.
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