Ozarks Healthcare Orthopedics and Spine
Orthopedics • West Plains, MO • Since 1959
About
Orthopedic and Spine Clinic at Ozarks Healthcare in West Plains, MO is part of a nonprofit, multi-service health system. Ozarks Healthcare operates a 114-bed acute care hospital plus primary and specialty clinics, rehabilitation, behavioral health, and home care across four offices in southwest Missouri. The organization serves an eight-county region with more than 1,300 employees and a focus on comprehensive orthopedic and spine services within a larger hospital network based in West Plains (founded 1959). Contact: 417-256-9111.
Clinic Type
Orthopedics
Address
1100 Kentucky Ave., West Plains, MO 65775
Phone
417-256-1745
Brittany.Simers@Ozarksmedicalcenter.com
Opening Hours
24 hours a day, 7 days a week for on-call and after-hour evaluations; regular service lines not specified
Emergency Care
Available via Ozarks Healthcare Emergency Department after hours
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Sunday: Closed; Monday–Thursday 8:00AM–5:00PM; Friday 8:00AM–12:00PM; Saturday: Closed.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.7/5 stars (706 reviews)
- Vitals: 2.5 to 4.1/5 (varies by provider) (Not specified per provider)
Patients praise
- Physicians noted as medically competent, knowledgeable, and caring
- Effective communication regarding surgeries, X-rays, and treatment options
- Staff described as polite and helpful
Common complaints
- Long wait times and lack of respect for patient time
- Reports of unsympathetic or unprofessional behavior by medical staff (specifically in the ER context, though sometimes attributed to the organization)
"Dr. Jolly is obviously medically competent and relates exceptionally well to patients and staff. She is receptive to robust give and take feedback!"
— Birdeye review for Ozarks Healthcare Orthopedics and Spine"They have no respect for patients' time. I was told that the doctor would be in shortly. I wouldn't call that long of a wait short at all. Would not recommend."
— Healthgrades review for Ozarks Medical Ctr Orthpdc ClinSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Caleb Piatt | West Plains, MO Orthopaedic Surgeon | Knee and Hip | Stryker — Oct 3, 2025
- Ozarks Healthcare to Host Community Dinner on Spine Health with Dr. Troy Caron - Ozark Radio News — Sep 8, 2025
- By the numbers: Celebrating OZH physicians on Doctors’ Day | West Plains Daily Quill — Mar 25, 2026
Information sourced from the clinic's website as of July 11, 2026.
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