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Ozarks Healthcare Therapies

4.9 out of 5 · 609 reviews

Physical Therapy • West Plains, MO • Since 1959

About

Ozarks Healthcare is a nonprofit health system based in West Plains, Missouri, offering comprehensive rehabilitation services as part of its care continuum. The organization operates a 114-bed acute care hospital plus rehabilitation and home care, with extensive rehab programs led by directors of Rehabilitation Services and related teams. Key details: - Location: Headquartered in West Plains, MO - Services: Rehabilitation, inpatient and outpatient physical therapy, along with primary and specialty clinics - Size: About 1,300+ employees and a broader network including 4 offices in the region - Established: 1959 - Contact: publicrelations2@ozarksmedicalcenter.com | 417-256-9111 - Website: ozarkshealthcare.com If you’re looking specifically for Rehabilitation Services in West Plains, Ozarks Healthcare provides integrated rehab care within its hospital and clinic system.

Clinic Type

Physical Therapy

Address

1111 Kentucky Avenue, PO Box 1100, West Plains, MO 65775

Phone

417-257-5959

Email

PatientPortal@OZHCare.com

Opening Hours

Sunday:Closed Monday:7:00AM-6:00PM Tuesday:7:00AM-6:00PM Wednesday:7:00AM-6:00PM Thursday:7:00AM-6:00PM Friday:7:00AM-6:00PM Saturday:Closed

Services Offered

  • Rehabilitation Services
  • Physical Therapy
  • Occupational Therapy
  • Speech Therapy
  • Physical Therapy clinic
  • Rehab services
  • Rehabilitation services

Insurance & Payment

  • Insurance Accepted

Insurance, Cash, Credit/Debit

Languages Spoken

—

FAQs

What are the hours of operation?

Sunday: Closed; Monday–Friday: 7:00AM–6:00PM; Saturday: Closed.

Do you accept insurance?

Yes. See Insurance Accepted and Billing/Insurance information on the site.

What is the address for Ozarks Healthcare Therapies?

1111 Kentucky Avenue, West Plains, MO 65775.

How can I contact the clinic by phone?

Main: 417-257-5959; Fax: 417-257-5814.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Ozarks Healthcare Therapies (Birdeye): 4.9/5 stars (408 reviews)
  • Ozarks Healthcare (Overall): 4.8/5 stars (201 reviews)
  • Family Medicine (Birdeye): 4.7/5 stars (433 reviews)
  • Emergency Room (Birdeye): 2.2/5 stars (70 reviews)

Patients praise

  • Compassionate and caring nursing staff and aids
  • Professional and knowledgeable physicians in certain departments (e.g., family medicine)
  • Effective and satisfactory post-operative care and physical therapy services
  • Patient appreciation for local access to medical facilities

Common complaints

  • Long wait times in emergency and outpatient departments
  • Perceived lack of empathy or poor bedside manner from some staff members
  • Dissatisfaction with the thoroughness of medical evaluations and diagnostic processes
  • Isolated reports of security or professionalism concerns

"This is a Physical Therapy clinic I would definitely use again. Very polite therapist. Very understanding when a person's pain limit is not good at start..."

— Ozarks Healthcare Website Testimonial

"The nurses were awesome! They had to get me calm bc I was so scared for my wife l didn’t care about anything else or anyone else. They made me feel good about having her here."

— Birdeye (Hospital Review)

"Waited 5 hours to be seen in er omg severe back pain didn't even ask if the meds helped only took blood pressure 1 time..."

— Birdeye (Emergency Room Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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