Ozarks Healthcare Orthopedics and Spine
Sports Medicine • West Plains, MO • Since 1959
About
Orthopedic and Spine Clinic at Ozarks Healthcare in West Plains, MO is part of a nonprofit, multi-service health system. Ozarks Healthcare operates a 114-bed acute care hospital plus primary and specialty clinics, rehabilitation, behavioral health, and home care across four offices in southwest Missouri. The organization serves an eight-county region with more than 1,300 employees and a focus on comprehensive orthopedic and spine services within a larger hospital network based in West Plains (founded 1959). Contact: 417-256-9111.
Clinic Type
Sports Medicine
Address
1100 Kentucky Ave. West Plains, MO 65775
Phone
4172569111
Brittany.Simers@Ozarksmedicalcenter.com
Opening Hours
On-call physician 24 hours a day, 7 days a week; after-hour orthopedic injuries may be evaluated in the Emergency Department
Emergency Care
Emergency Department evaluation for after-hours orthopedic injuries
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (for Orthopedics and Spine): 4.7/5 stars (678 reviews)
- U.S. News & World Report: Ranges from 2.5 to 4.1 out of 5 across various individual providers (Variable by provider)
- PissedConsumer (Hospital-wide): 1.0/5 (1 review)
Patients praise
- Some patients report friendly and helpful staff interactions
- Positive feedback regarding surgical outcomes and orthopedic care quality by specific providers
Common complaints
- Long wait times and lack of respect for patient time
- Concerns regarding staff empathy and communication during critical care moments
- Patient experience ratings for the broader hospital system are lower than the national average
"Dr Piatt & his staff are very friendly & helpful. Dr Piatt is a very good orthopedic Dr as he took care of my shoulder which was a complicated surgery."
— Ozarks Healthcare Official Clinic Profile"They have no respect for patients' time. I was told that the doctor would be in shortly. I wouldn't call that long of a wait short at all. Would not recommend."
— Healthgrades user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Caleb Piatt | West Plains, MO Orthopaedic Surgeon | Knee and Hip | Stryker — Oct 3, 2025
- Ozarks Healthcare to Host Community Dinner on Spine Health with Dr. Troy Caron - Ozark Radio News — Sep 8, 2025
- By the numbers: Celebrating OZH physicians on Doctors’ Day | West Plains Daily Quill — Mar 25, 2026
Information sourced from the clinic's website as of July 11, 2026.
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