Su Zhan, MD, PhD

Patients praise

• Compassionate and knowledgeable clinical care from specific individual practitioners
• Effective and timely treatment for specific conditions (e.g., chiropractic, orthodontics, audiology)
• Friendly and helpful front-desk or clinical staff at certain well-regarded practices
• Positive experiences with facility cleanliness and organization at select locations

Common complaints

• Poor staff professionalism and rude communication
• Significant delays, long wait times, and appointment scheduling issues
• Concerns regarding medical competence or quality of care provided by certain practitioners and facilities
• Difficulties with administrative tasks such as answering phones, prescription refills, and billing transparency
• Facility cleanliness and understaffing concerns in senior care environments