AFC Urgent Care
Primary Care • West Springfield, MA • Since 2017
About
Summary: AFC Urgent Care Bedford is a walk-in urgent care center (open daily 8am–8pm) serving Bedford and surrounding communities in MA, including Concord, Lexington, and Acton. It offers non-life threatening care for adults and children over 1, with on-site X-ray and lab, accepts most major insurance, and provides occupational health, same-day physicals, vaccines for travel, and COVID-19 testing. No appointment is needed. Located at 154 Great Road, Bedford, MA.
Clinic Type
Primary Care
Address
18 Union Street, West Springfield, MA 01089
Phone
(413) 781-0100
springfieldteam@afcurgentcare.com
Opening Hours
Monday - Friday: 8:00 AM - 8:00 PM; Saturday - Sunday: 8:00 AM - 5:00 PM
Emergency Care
Emergency care available (emergency room alternative information referenced)
Services Offered
Insurance & Payment
Walk-in, Credit/Debit, Cash, Insurance, Self-pay, Pay Your Bill
Languages Spoken
FAQs
What are the hours?
Monday - Friday: 8:00 AM - 8:00 PM; Saturday - Sunday: 8:00 AM - 5:00 PM
Is walk-in welcome?
Walk-ins welcome
What Patients Say
Overall sentiment across review platforms: positive
- Various business directories and review platforms: 4.5 out of 5 stars (Approximately 2,200 - 2,300 reviews aggregated)
Patients praise
- Efficient and quick appointment process (when booked in advance)
- Friendly, knowledgeable, and professional staff
- Clean and comfortable facility
- Effective treatment for minor ailments
Common complaints
- Long wait times
- Turned away from receiving care without an appointment or late in the day
- Perceived inconsistency in diagnostic thoroughness
"Very welcoming staff! Friendly, caring, considerate, understanding, professional are words I would use to describe the Staff/Dr. The facility was very clean."
— AFC Urgent Care Testimonials page"AFC on union is TERRIBLE. They have good reviews so I thought I would try them, EVERY. SINGLE. TIME it's a long wait time or they turn me away."
— Facebook public postSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Holyoke Medical Center expands services in Springfield — Oct 25, 2025
- Holyoke Medical Center expands services in Springfield — Oct 27, 2025
- New England Development. Westgate Mall Announces Opening of American Family Care. — Aug 28, 2025
- OrthoMA expands with new location in Wilbraham — Apr 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
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