Handel Behavioral Health
Psychiatry • West Springfield, MA • 1 (West Springfield, MA) locations
About
Handel Behavioral Health in West Springfield, MA offers individual therapy, psychiatry and medication management, child and adolescent counseling, family and couples therapy, and LGBTQ+-affirming services. The clinic provides in-person and online sessions using approaches including CBT, DBT, EMDR, and other modalities, treating conditions such as depression, anxiety, trauma, PTSD, and eating disorders.
Clinic Type
Psychiatry
Address
End of West Springfield location page text indicates West Springfield, MA
Phone
(413) 343-4357
clientcare@hbhtherapy.com
Opening Hours
Monday - Friday 8:00AM - 7:00PM
Telehealth
secure telehealth therapy and psychiatry services
Services Offered
Insurance & Payment
—
Languages Spoken
Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.5/5 (155)
- BeFitHealthClubs (Handel Behavioral Health): 4.6/5 (61)
- BeFitHealthClubs (Thriveworks): 3.8/5 (23)
Patients praise
- Highly compassionate and attentive therapists who listen well.
- Effective communication and validation of patient feelings.
- Helpful tools and strategies provided for managing depression, anxiety, and grief.
- Appreciation for accessible services and clear explanation of treatments/medications.
Common complaints
- Billing and administrative issues, particularly related to automated charges for missed appointments or insurance confusion.
- Communication difficulties, such as reaching call centers instead of local staff.
- Occasional reports of unprofessionalism or rudeness by front-desk or billing personnel.
"Sara is wonderful. I feel very comfortable with her. She is easy to talk to."
— Birdeye (West Central Mental Health)"She truly listens and gives honest helpful advice along with useful tools to help navigate what you are going through."
— BeFitHealthClubs (Handel Behavioral Health)"This place is a SCAM!!!!!... I have had to file FOUR formal complaints due to billing issues."
— BeFitHealthClubs (Thriveworks)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- West Springfield opens the Healing Well for prenatal care | WWLP — Mar 4, 2026
- New Longmeadow Psychotherapy Office Opens: Expanded Mental Health Services for Springfield, Enfield & Nearby Communities - Advance Psychotherapy Practice" (Alternative optimized options:) "Longmeadow Therapy Expansion: Now Offering In-Person & Remote Counseling for Families, Couples & Teens - Advance Psychotherapy Practice" "Find a Therapist in Longmeadow: Low-Waitlist Mental Health Care Near Springfield & Enfield - Advance Psychotherapy" "Western MA's Newest Psychotherapy Hub: Expanded Longmeadow Office with Insurance-Accepting Therapists - Advance Practice - World Today Journal — Jun 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other psychiatry clinics in West Springfield, or search the full directory by insurance, ratings, and more.