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Health MD Urgent Care

4.2 out of 5 · 171 reviews

Walk-In Clinic • West Springfield, MA • Not provided locations

About

Health MD Urgent Care is a small urgent care center in West Springfield, MA, focusing on acute and non-urgent medical problems. Key details: - Location: West Springfield, Massachusetts - Services: Urgent care for acute/non-urgent issues; includes lab testing and pediatric urgent care among listed categories - Staff: 2 employees; all are specialists in the medical area - Contact: (413) 206-4207; (413) 324-4266 - Network footprint: LinkedIn presence; small scale practice with connections to Baystate Health - Audience: Primarily United States-based For more complex needs or larger facilities, you might consider nearby hospitals or larger urgent care networks.

Clinic Type

Walk-In Clinic

Address

Riverdale Road, West Springfield, MA

Phone

Not provided in page text

Email

—

Opening Hours

8:00 AM - 8:00 PM, Monday - Sunday

Telehealth

Available (virtual visits)

Emergency Care

Emergency care not explicitly stated; mentions urgent care with open hours; advises go to Emergency Room for emergencies

Services Offered

  • acute or non-urgent medical problems
  • walk-in patients welcome
  • online scheduling for appointments
  • in-person and virtual visits
  • on-site x-ray services
  • fully equipped laboratory
  • immediate care services
  • student health services
  • pediatric urgent care
  • vaccines

Technology & Equipment

  • on-site x-ray
  • on-site laboratory
  • online scheduling
  • virtual visits

Insurance & Payment

  • We accept most insurance providers
  • Health MD Urgent Care is in-network with all major insurance companies

Health MD Urgent Care is in-network with all major insurance companies; please call your insurance to confirm coverage.

Not specified

Languages Spoken

  • Not specified

FAQs

Do you accept walk-ins?

Yes, walk-in patients are welcome without an appointment.

Are online appointments available?

Yes, online scheduling is available for those who prefer to book an appointment.

What services do you offer?

Urgent care for acute or non-urgent medical problems, walk-in welcome, on-site x-ray and laboratory, vaccines, student health, pediatric urgent care, etc.

Do you accept walk-ins or require appointments?

Walk-ins welcomed; online scheduling available for appointments.

Where is Health MD Urgent Care located?

Located off I-91 in West Springfield, MA on Riverdale Road.

Do you accept insurance?

Yes, in-network with all major insurance companies; confirm with your insurer.

How can I book an appointment?

Book online for in-person or virtual visits.

Awards & Accreditations

  • Not specified

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye/Google aggregate: 4.2 out of 5 stars (based on 171 reviews) (171 reviews)
  • Apple Maps: 91% positive rating (11 ratings)

Patients praise

  • Knowledgeable and kind medical staff and doctors
  • Efficient and prompt care for many patients
  • Convenient online scheduling and registration system
  • Helpful and accommodating service for recurring visits
  • Effective treatment for children and various illnesses

Common complaints

  • Long wait times despite having an appointment
  • Rude or unhelpful reception staff
  • Issues with communication regarding test results
  • Concerns about billing/insurance acceptance
  • Environment described as chaotic or unclean by some patients

"Absolutely GREAT!!! I schedule my appt online and register as well, very prompt service when you arrive."

— Loc8NearMe/Recent Review

"No point of reserving an appointment . Better off going to the ER the visit time will probably be less."

— Birdeye/Google Review

"The staff are very accommodating and nice. Best urgent care I have ever been to by far!"

— Yelp Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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