West Valley Clinic
Obstetrics and Gynecology • West Valley City, UT
About
West Valley Clinic - OB/GYN in West Valley City, Utah offers gynecology, obstetrics, and women's health services. The clinic provides comprehensive care for women and infants, including surgical, prenatal, and postnatal support, menopause care, and labor support with options like nitrous oxide-assisted deliveries. The clinic is part of Intermountain Health and staffed by multiple physicians.
Clinic Type
Obstetrics and Gynecology
Address
5373 West Lake Park Boulevard West Valley City, UT 84120
Phone
801-902-8000
intermountainnews@imail.org
Opening Hours
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Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Intermountain Health (Dr. Felicia R. Katz): 4.9 out of 5 (182 ratings) (30 reviews)
- Intermountain Health (Dr. Andrea N. Smith): 4.8 out of 5 (134 ratings) (18 reviews)
- Intermountain Health (Dr. Kristen H. Lilja): 5.0 out of 5 (91 ratings) (17 reviews)
Patients praise
- Kind, compassionate, and attentive bedside manner
- Thorough explanations of medical conditions and procedures
- Ability to make patients feel heard and comfortable during uncomfortable procedures
- Knowledgeable and professional care teams
- Multilingual support (Spanish)
Common complaints
- Long wait times (over 2 hours)
- Poor follow-through on test results and communication
- Concerns regarding lack of informed consent for procedures
- Unprofessional front-desk behavior
- Difficulty in rescheduling urgent appointments
"I would highly recommend Dr. Katz to anyone looking for a knowledgeable and empathetic OB-GYN who prioritizes patient comfort and thorough care."
— Intermountain Health Patient Review"I really appreciate that she listens and was very down to earth and willing to help me. It was such a relief that she wasn't judgemental."
— Intermountain Health Patient Review"I had the worst doctors visit experience I have ever had... I waited over 2 hours to be seen... I was never contacted [regarding test results]."
— LocalityBiz Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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