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Primary Care - Family & Internal Medicine

4.4 out of 5 · 8 reviews

Primary Care (Family Medicine and Internal Medicine) • Westerly, RI

About

South County Health's Primary Care clinic in Westerly, RI offers family medicine and internal medicine services for patients of all ages. The clinic provides annual visits, screenings, disease prevention, health promotion, and care coordination with specialists for chronic conditions including diabetes, cardiovascular disease, pulmonary disease, and depression. Physicians and Advanced Practice Providers ensure continuity of care and access to behavioral health services through shared electronic health records.

Clinic Type

Primary Care (Family Medicine and Internal Medicine)

Address

—

Phone

4017898543

Email

TalentAcquisitionSpecialist@southcountyhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care
  • Family Medicine
  • Internal Medicine
  • annual visits
  • screenings
  • disease prevention
  • health promotion
  • care coordination
  • behavioral health
  • diabetes management
  • cardiovascular care
  • pulmonary care
  • depression care
  • continuity of care
  • electronic health records
  • shared records

Technology & Equipment

  • Shared electronic health records

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals: 4.4 out of 5 stars (8 ratings with 3 written reviews)
  • U.S. News & World Report: Mixed sentiment reported (22 reviews)

Patients praise

  • Providers described as thorough, knowledgeable, and intelligent
  • Appreciation for attentive listening and compassionate care
  • Efficient office processes and convenient access to services like lab work
  • Strong long-term patient-provider relationships

Common complaints

  • Reports of difficulty scheduling appointments and long wait times
  • Instances of perceived dismissiveness or lack of respect
  • Concerns regarding medical judgment and communication of test results
  • Occasional administrative or billing issues

"His competency, thoroughness, and caring approach are unequaled in our experience. He listens, he interacts, and at the same time, is direct and uncompromising with regard to the patient's responsibilities."

— Vitals review for Dr. Russell Berscheid

"Melanie Bowdy was amazing. First time meeting her and can't say enough good things about Melanie. She was extremely thorough, I didn't feel rushed at all, and she really took the time to meet me and get to know me."

— Healthgrades review for Melanie Bowdy, FNP

"mis diagnosis and neglect... I didn't feel respected... Difficult to schedule appointment... Appointment was rushed"

— Healthgrades review for Dr. Russell Berscheid

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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