Baystate Women's Health Ob/Gyn
Women’s Health • Westfield, MA
About
Baystate Women's Health Ob/Gyn - Westfield in Westfield, MA provides obstetrics, gynecology, diagnostic services, wellness services, and mother's groups. The clinic's medical care team offers comprehensive healthcare with providers having more than 26 years of experience in obstetrics. The clinic is accepting new patients and operates Monday through Friday from 8 am to 5 pm.
Clinic Type
Women’s Health
Address
57 Union Street, Suite 102, Westfield, MA 01085
Phone
413-831-7960
Medical.StaffOffice@baystatehealth.org
Opening Hours
Mon-Fri 8 am - 5 pm; Sat Closed; Sun Closed
Services Offered
Insurance & Payment
We participate in most insurance programs in our area.
multiple bill payment options, Pay My Bill
Languages Spoken
—
Current Offers
Accepting new patients
FAQs
What are the clinic hours?
Monday–Friday 8 am–5 pm; Saturday and Sunday are closed.
Is the clinic accepting new patients?
Yes, we are accepting new patients.
How can I schedule an appointment?
Call 413-831-7960 or log in to the MyBaystate patient portal to schedule an appointment.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3/5 stars (8 reviews)
- WebMD Care (for Sarah Todd, CNM): 5/5 stars (9 reviews)
- Healthgrades (for Sarah Todd, CNM): 4.6/5 stars (9 reviews)
- Healthgrades (for Dr. James Wang): 4.6/5 stars (9 reviews)
Patients praise
- Individual providers (specifically Sarah Todd and Dr. James Wang) often described as professional, kind, and good listeners
- Patients felt heard and cared for during examinations
- Compassionate care from certain medical staff
Common complaints
- Billing issues and unexpected lab fees
- Poor communication and follow-up from office staff
- Long wait times for appointments and tests
- Difficulty with portal communication systems for pregnant patients
- General office understaffing and workload concerns
"I was very impressed by the entire office. ... Completely put me @ ease by Sarah Todd: Professional, caring, friendly, good listener, competent."
— WebMD Care review"Just received a collection notice in the mail. This has officially become a legal case. I had my first visit last fall where all went seemingly well…until I received a bill for almost $1,150 in lab fees that I never ordered/nor was consulted about during my appt."
— Birdeye review"Finally had a telephone appointment SCHEDULED and the Doctor never called . NOBODY CALLED ME AT ALL. I have had longer then normal wait time for prescriptions that were needed as well."
— Global Donor Egg Bank / Patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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