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Northeast Medical Group Family Medicine

4.9 out of 5 · 186 reviews

Primary Care • Westport, CT • Since 2010

About

Northeast Medical Group (NEMG) is a nonprofit medical foundation affiliated with Yale New Haven Health System, offering a broad range of primary and specialty care through 130+ community practices in CT, RI, and Westchester, NY. It employs about 266 people, with annual revenue around $42.1M, and is headquartered in Bridgeport, CT (founded 2010). NEMG operates four offices in Connecticut (including Bridgeport HQ at 226 Mill Hill Ave) and has affiliations with Yale New Haven Hospital and other YNHHS hospitals, providing access to extensive resources and a network of physicians. For Family Medicine services tied to Westport, the page suggests locations primarily in Bridgeport, Trumbull, and Stamford, with ongoing expansions and new pediatric services joining the network. Visit northeastmedicalgroup.org for specific office hours and providers.

Clinic Type

Primary Care

Address

327 Riverside Avenue

Phone

203-221-3131

Email

—

Opening Hours

Mon-Fri 8 am–5 pm; Tue 8 am–5 pm; Wed 8 am–5 pm; Thu 8 am–5 pm; Fri 8 am–4 pm

Services Offered

  • Primary Care
  • Geriatrics Care and Aging
  • Urology Care
  • Walk-In Care/Immediate Care
  • Diabetes and Endocrinology
  • Cardiology/Heart Vascular
  • Pediatrics/Children's Medicine
  • Minimally Invasive Surgery Techniques
  • Advanced Practice
  • COVID-19
  • Language Services
  • Get Care Now
  • Urgent Care
  • Patient Rights and Responsibilities/no-surprise billing
  • Care Now
  • Clinical Affiliates

Insurance & Payment

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Languages Spoken

  • English

FAQs

What are the hours of operation?

Mon–Fri 8 am–5 pm; Tue 8 am–5 pm; Wed 8 am–5 pm; Thu 8 am–5 pm; Fri 8 am–4 pm.

Awards & Accreditations

  • 2024 Best Primary Care Practice in Fairfield County (Daily Voice Readers' Choice Awards)
  • 2024 Best Primary Care practice in Fairfield County by the Daily Voice Readers' Choice Awards

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Nuvance Health / Yale New Haven Health provider portal: 4.9 out of 5 stars (based on provider-level data) (186 ratings, 12 written reviews)

Patients praise

  • Highly rated individual providers, specifically Dr. Kyle B. Custis
  • Praised for bedside manner, listening, and thoroughness of care
  • Recognized as a leading practice in Fairfield County (2024 Daily Voice Readers' Choice Award)

Common complaints

  • Reports of being rushed during appointments
  • Perceived lack of courtesy from administrative/reception staff
  • Concerns regarding administrative organization and scheduling reliability

"Very kind , intelligent and listens & cares Took the time for me to ask questions and feel comfortable"

— Nuvance Health / Yale New Haven Health patient review for Dr. Kyle B. Custis

"I feel better care could have been given at a veterinarian. The doctor rushed me out of her office on my first visit which felt so uncomfortable. The receptionist was about as pleasant as a mortuary."

— LocalityBiz user review (general Northeast Medical Group feedback)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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