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Pain Management | Northwestern Medicine

2 out of 5 · 12 reviews

Pain Management • Wheaton, IL

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Summary: It highlights the Wheaton office as part of Northwestern Medicine’s network of 12 U.S. offices, with the Wheaton address at 26W171 Roosevelt Road, Wheaton, IL 60187. To find specific pain management treatments, providers, and appointment options at this Wheaton site, visit Northwestern Medicine’s main site and navigate to the Wheaton location’s Pain Management offerings.

Clinic Type

Pain Management

Address

251 E Huron St, Chicago, Illinois 60611, US

Phone

184466238837

Email

kflesch@nm.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.nm.org/conditions-and-care-areas/pain-management

Services Offered

Pain Management
Pain Medicine
Anesthesiology/Pain Medicine
Interventional pain procedures
Acute and chronic pain management
Preoperative anesthesia planning
Postoperative pain management
Patient education and understanding pain

Insurance & Payment

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Languages Spoken

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FAQs

What is Pain Management at Northwestern Medicine?

Pain management specialists evaluate pain and develop personalized plans to manage it.

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Healthgrades (Dr. Jeffrey Oken): 1.8/5 (5 reviews)
Northwestern Medicine (Dr. Mark P. Hanna): 4.9/5 (1,775 ratings)
Birdeye (Northwestern Medicine Spine and Pain Care Center): 2.0/5 (12 reviews)

Patients praise

thorough and knowledgeable providers
clear explanation of conditions and treatment options
compassionate and professional care for specific procedures
successful treatment outcomes for some patients

Common complaints

concerns regarding billing practices and costs
difficulties with communication and follow-up responses through patient portals
reports of staff being dismissive or unprofessional
mixed experiences regarding medication management and prescribing policies

"He takes the time to explain my condition and all treatment options in clear, understandable terms. The cortisone injections and ablation procedures are performed with great precision and professionalism."

— Northwestern Medicine Patient Review (Dr. Mark P. Hanna)

"Since Jenine retired. It has gone downhill. ... She told me I was taking meds that she had not prescribed. It has made me not trust doctors now."

— Birdeye Patient Review (Northwestern Medicine Spine and Pain Care Center)

"The issues I have are following up with your patients is poor. ... One took them almost a month, and another time it took them a week."

— WebMD Patient Review (Northwestern Medicine Regional Medical Group)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].